It was quite by accident that I found/contacted Joy Desmond and it was the best thing that could have happened at the time/circumstances. Having recently lost my wife of 58 years, I needed to downsize from a 4 bedroom, 3 car garage house to a 2 bedroom apartment closer to my son. Joy listed my house on 27 October and we closed on 20 December. . It selling as quickly as it did, even with interest rates having jumped to over 7% is, in my opinion, a direct result of Joy having gotten my house listed nationally via the Caldwell System plus her aggressiveness. She kept me informed EVERY step of the way and made things happen when she said she would. Almost daily updates were especially noteworthy as was her and husband Gary treating me as a friend and not just a customer. And last but not least, I got a higher the price then I expected. I have no hesitancy giving this realty team the highest marks possible and urge any potential sellers/buyers out there to look them up!!! True professionals in every way....

I had no idea what would be involved in selling my home of 38 years but had the best guidance through the process. Joy is indeed a "joy" to work with. The added advice from her husband Gary helped a lot. The experience was a true test of patience, understanding and knowledge and that is how the mission was accomplished. I was very fortunate to have two very professional but also very caring individuals as my agents.

Joy and her husband Gary are an extraordinary power couple and truly masters of their craft. They made the process of selling our home so seamless. From our initial meeting, it was evident that the necessary research was done and all our questions and projections were thoroughly tended to. Most importantly, there were no stressful last minute surprises as everything was outlined and communicated with ample time. Joy implemented top of the line tools and marketing resources in order to give our home the ultimate selling power. We are extremely grateful for the Desmond Group and their outstanding professionalism.

Joy and Gary are a wealth of information. The team kept Me updated in every aspect of the contracts and signings. The pleasure of working with professional people made the ordeal very smooth. I'm working with them to find my dream home!!! A very satisfied person. Doug...

Joy and Gary are Rockstars! They are undeniably GREAT at what they do. They are patient, knowledgeable, determined, kind, and the very best communicators we've ever had the pleasure of working with. I can't say enough positive things about Joy and Gary. Ashley and I have recommended them to several friends and family members, and they NEVER disappoint!

By extraordinary I mean a lot of extra, and nothing ordinary about it. I'm not just talking about Joy as a realtor, I'm also talking about the market in general. We put in a total of 11 offers on different houses within a matter of months. Joy was extraordinary and went above and beyond any of our expectations. She was always there on our side, working for hard for us. Joy was always available to us when we needed answers to any questions we had. She was always professional, very knowledgeable, and inventive. Joy and her husband Gary are a great team. After this experience, we consider them friends.

Joy was excellent in our buying experience. With the virtual world of buying/selling a home, Joy assisted in all things that needed to be done. Inspections, contract for personal property, etc Joy and Gary will be my go-to resources for buying/selling a property.

From the gitgo, Joy displayed consumate professional advice. She was patient and gave the information we needed to made our decisions. In every step of the way, Joy was on the mark, for accomplishing a smooth transition. What was so amazing is that Joy's initial estimate for pricing of the house ended up the same as the offer by the buyer. She backed her estimate with the best information in the housing market. I will recommend her in a heart beat. sh

Joy’s knowledge of the market and attention to detail made me feel secure in my purchase. Truthful and accommodating, fun and yet professional, she has all the qualities one looks for in an agent. She is more interested in finding the right fit for each client than selling the first house that is looked at. Lord knows she has the patience of a saint to have worked with me! I would gladly and highly recommend her to anyone looking to buy or sell a home.

My sister recommended Ms. Desmond when she bought her condo while living overseas. Since I presently live in Hawaii, our requirement for a realtor who could offer an exceptional level of service was similar. Joy‘s frequent, detailed, communications via phone, email and FaceTime were essential in evaluating the Lakeland property market and making the purchase. In particular, her recommendation of a local insurance company was much appreciated. She knew how to keep the process moving swiftly without any shortcuts. She was unstinting with her time and often alerted me to potential issues and their solutions.

Joy guided me through the whole process giving me great advise. She made sure to bring anything that would be a problem with with financing or inspections to my attention. She made sure that I found the perfect home for me.

I truly appreciated all your efforts to sell my home. Despite some frustrations, your professionalism brought us to a successful conclusion. Although I will miss my time in Florida, thank you again for being so helpful so I could get back to Canada to be with my family.