Marcie and Jordan are an amazing dynamic duo. After working fruitlessly for months with other agents, Marcie and Jordan helped me secure a deal in one day and in time to secure a good rate! They bring a vast set of skills and social networks to support each step of the condo-buying process. For example, they have experience working with sellers and buyers and understand the process and needs of both sides. Moreover, Jordan has worked as a property manager. Thanks to their skills and expertise, we crafted competitive offers and negotiated a seller payback for repairs during a seller's market (!) Then, they helped me navigate each step of the escrow process and avoid pitfalls and prevent problems so I could close early. I am so grateful I was able to work with them. I felt supported throughout the process. Plus, they are joyful and funny and make the process fun. I highly recommend working with them!

Jordan and Marcie at The Agency provided us with the most outstanding support to help us get our home ready for the market with outstanding contractors; they considered our needs and preferences, and answered our questions promptly. They also provided a detailed analysis of the housing market in our area, and managed all of the logistics. Their escrow company was outstanding as well. Our home sold in just a few days, and well above asking price. We are very pleased with their support, honesty, and professionalism.

Jordan was a life saver! We were new to the home buying process and he made it painless for us. He helped us learn what to look for and what questions to ask. He always responded to our texts/emails in a timely manner. When it came down to negotiations he did a great job helping us get the house. We would most definitely recommend him.

Jordan was exactly what I was looking for in a realtor : skilled, savvy, down-to-earth, realistic, communicative and easy to work with. Every step of the way he was helpful and responsive to my queries and needs. He negotiated well with the sellers' agents, and advised me on strategies to help the deal go through. I was under a bit of time crunch to purchase a home, and Jordan responded in kind: when I texted that a new listing looked interesting, he took the initiative and looked at it within the next few hours. When it looked like the timing of making an offer on my future home was going to fall in the middle of a vacation in Hawaii a week before my daughter's wedding he said "Don't worry, I've got you covered". And indeed he did, scheduling and handling inspections while I was out of town. Knowing that he was on top of things and would clearly let me know my next step while I was in the midst of the wedding was very reassuring. Purchasing my new home was as smooth as it could be with Jordan as my agent. I wouldn't hesitate to use him again to sell it when the time comes.

Jordan was recommended to me when I was looking to buy my first house in the Glendale/Burbank area. At our first meeting he asked me some basic questions and came back quickly with a lot of listings that met all of my requirements. Jordan made himself available to show me around, including weekends and evenings, to any property that interested me. He is extremely knowledgable about the Glendale/Burbank area and asked all the right questions to the owners. I felt completely comfortable throughout the whole searching process. We checked out a few and landed on a great condo in Glendale, which is where Jordan's work really began — he handled ALL of the paperwork and logistics for me, and made time to call me on a weekly basis to explain to me (a first-time buyer) what was happening, what I had to do (very little), next steps, etc. He laid out the whole process for me and answered every question I had. I felt informed and completely stress-free the entire time. He then worked with the sellers to get me a great deal on the closing costs. Once the sale was wrapped up, Jordan periodically checked in to make sure everything was going well. A few months in, I had to make an expensive, unexpected repair to my home that the home warranty wouldn't cover — I sent Jordan an e-mail asking for advice, and he took matters into his own hands without — Jordan fought the home warranty company for me (pro-bono), and after a few weeks I was able to get fully reimbursed for the repairs. Jordan saved me THOUSANDS of dollars, not because he had to, but because he wanted to. He took care of me throughout the entire buying process and continues to do so. I will be returning to him and recommending him to my friends, without hesitation. He deserves the great reputation that he has!

Jordan helped my husband and I sell our town home in Pasadena. His guidance was extremely valuable in helping us showcase the best attributes of our home. Jordan's local-area marketing expertise and networking abilities generated huge excitement for our home as soon as we put it on the market. We had multiple offers within a week and sold it for more than our asking price. Jordan also helped us close an offer on a new home simultaneously!