We were match up with Jon as part of a relocation package through my husband's new job. We felt like we hit the jackpot! Jon was very quick to respond to text messages and calls. He gave excellent and honest advice on individual houses, the market and the buying process. He had great suggestions and recommendations every step of the way as well as made himself available even at the last minute as houses, we were interested in became available. Jon proved very knowledgeable about various aspects of housing issues and conditions (foundation, water damage, siding, etc.) as well as costs to repair or replace that allowed us to make informed decisions. He was also extremely knowledgeable about the Grand Rapids areas with information that helped us become acclimated with our new hometown! Jon walked us through the process of purchasing our new home and kept us well informed throughout each step. We would highly recommend!

We thoroughly enjoyed and greatly appreciated our experience working with Jon. He was very generous with his time as we explored different communities and homes in the Grand Rapids area. We found his knowledge of the market to be extremely helpful from the beginning of our search to the point where we successfully negotiated the purchase of our new home. We are also grateful for Jon’s responsiveness. He was quick to text or call us with updates or when we had questions. He even assisted us at multiple points when he was away on vacation. Jon set us with a great lender and kindly helped us when we needed to let service providers into our new home before we moved to the area. Overall, Jon is an excellent agent and a nice person. We would recommend him highly to anyone buying a home in the Greater Grand Rapids area.

Jon was on top of our search from day 1, providing a saved search that alerted us to new listings. Despite a slow market at times, Jon was always willing to provide updates and chat about opportunities. Once the right house came along, Jon worked through his vacation to get a tour scheduled and compile all of the necessary paperwork to get a deal done. A pleasure through and through!

Jon is one of the most knowledgeable and supportive people I’ve ever had the privilege of working with. He completely understood my insanely busy schedule and worked with me in order to make this process seamless. Jon truly puts your happiness at the top of the priority list and does everything he can to make sure that you get exactly what you want. Jon has truly been a pleasure to work with and I will definitely recommend him to everyone I know!

Jon explained the process, what I had to do to prep my home for photos and what to expect from the showings and to my surprise the his knowlege led to a very successful sale.

Jon was great, he worked with us through the process of getting the house listed, was always professional, patient, never pushed us into anything we didn't already want to do ourselves.... Within a week of listing, we had 5 or 6 showings, and an offer, which we accepted. Would work with Jon again, anytime. Thanks!

Jon goes above and beyond to accommodate his clients. He has a great wealth of knowledge and experience with real estate. If you want someone who is polished, organized, communicates well, and simply top notch he is your guy!

Jon and his colleague Brittany were extremely knowledgeable and responsive. We appreciated their patience with us as we decided what properties we were interested in, and their willingness to set up numerous visits. They assisted in the strategy and wording of our offer, and helped to bring the transaction to a successful closing

Jon's attention to detail is awesome. He always makes these potentially complicated transactions go very smooth. AND he got me top dollar for my property. THANK YOU Jon!

Jon had great communication! He was always there when we had a question. Made us feel comfortable and works with our schedules. Overall 100% recommend him!

My disabled husband and I were seeking a great home near our son and his family in Grand Rapids, that was also easy to adapt for wheelchair access. Jon was able to understand our needs and found us a”home run”.

We were trying to find a location closer to our grandchildren. Wow, when Jon Austin entered our lives, everything changed for the best (better than best (great Best). He worked with a skill level I have not seen before. Not just a great relocation specialist but became a close associate in all aspects of our entire processes. This is a person that can be trusted with the delicate matters getting the process finished.