We contacted Joanna (she was the listing agent) to look at a specific home which had been on our radar to visit if it ever came on the market. We had not been actively thinking about relocating from our current home in a 55+ community. We did not pursue this "dream house" since it was on a major route, but this got the ball in motion. Joanna talked with us about what we were potentially looking for, was never pushy and very helpful. Both my wife and I liked Joanna from the start as we felt she had our best interests at heart as opposed to a "just buy" so I can get a commission mentality. She is someone whom we consider to be a friend and have already mentioned her to a number of folks we know who may be in the market to relocate. A competent, friendly professional easy to work with describes her to a "T"!