The process of selling our home was smooth and well organized with Joan and her entire team supporting it. With the numerous check-ins and constant communication (planned and unplanned) it led to a great experience for us. We would highly recommend using the Pratt team for marketing your home.
Joan was very helpful and patient when dealing with me and the sale of my property. I am an older client who also had COVID during the listing and sale and needed a lot of hand holding. She guided me through the whole transaction and we successfully closed the sale. I recommend Joan to anyone looking for or wanting to sale their home.
Joan is kind and listens to your wants and needs to find the best house to fit you! Her and her team worked so hard for our family and looked out for our best interest. We truly appreciate her supporting us through our buying experience and walking us through the process.
Joan is very knowledgeable about the local real estate market and did a great job guiding us through the selling process. Her marketing skills were outstanding. Her team was very responsive to emails and text messages. Joan had references for outside vendors to assist us with house projects which was very helpful. We appreciated Joan’s positive and realistic attitude throughout the process. Thanks both to Joan and her team!
When we decided to sell our home of 14 years we never considered anyone except Joan Pratt and we are not disappointed!! Joan, Ashley and Amanda are more than a real estate firm, they are now friends and welcome in our home wherever we may be. Joan understands the emotion of selling a home and she handled our sale not only with extreme professionalism but with tender care as well. The whole group knew our wants and needs and bent over backwards to make that happen. We could not be happier with the Pratt Agency and all they stand for!
Joan was very helpful in selling my house, a few issues occurred before closing but she had the right people that knew what they were doing
If we could give Joan and her group 50 stars out of 5 we would. Selling a home is stressful, especially one in which we've shared so many of life's experiences, grand and sad both. When considering a realtor we never imagined we would make such good friends as well. Joan came to hold our hands and share a lot of hr experiences. She offered to assist with advice when we bought a house out of state. Ashley and Amanda have been spectacular to the point that we share jokes when getting it all done. They, too, understand selling and moving and all that goes with that. They put up with our silly questions and they put up with our frustrations and they always, always, come to our aid when we might be confused or need help. We cannot heap enough praise on them and the staff. Joan was masterful when helping us negotiate the sale and was extremely helpful with resources and contacts to achieve the things one always has to do when selling a home. Her updates are thoughtful and professional all the while being a friend. I could go on and on but I must say I would never choose another realtor or better friend when going through this event in life. And finally I must say that Joan lives what she professes. She doesn't just talk, she walks the walk and she walks the walk right beside us. A very special person who surrounds herself with a very special staff.
Joan and her team were absolutely amazing, especially given a somewhat difficult sale! They were extremely fast to respond to questions or concerns, gave good advice when it came to how to handle unusual issues with our buyers, and were able to talk us off the edge when we were starting to get a little anxious about how things were going to go. I'd have absolutely no hesitation using her and her team again on both sides of the process - you know you'll be in good hands.
Real estate transactions are a scary proposition, especially to first time home buyers like ourselves. We reached out to Tim and Joan at the recommendation of family who had previously worked with Joan, and we are so glad we did! Tim was there with us early on, driving countless miles to see every house that we requested the exact day we requested so that we could be among the first to view a house. He has substantial experience in the home building process and really knows his stuff when it comes to home design and features that were easy to overlook to the untrained eye. His recommendations were truly priceless. On top of it all, he is such a kind person and an absolute pleasure to work with! Joan did an amazing job for us behind the scenes, helping craft meticulous offers, work with the sellers to ensure our wishes were honored, and even went the extra mile to visit the home after inspection to ensure no stone was unturned. Both Tim and Joan made themselves available when we needed to reach them, even on weekends and evenings. We are delighted with the home we purchased and are forever grateful to these two real estate rock stars. When it comes time to look for a new house, you better believe we have our realtors selected already. A huge thank you as well to Ashley for her timely and thorough responses!
From the moment I contacted Joan to list the house to her still sending mail to us after it has been sold, Joan and her team have done an excellent job. We moved before our house was listed and her team handled all the repairs, cleaning, and staging while we were gone. She also guided us through negotiating offers and provided excellent advise. She made a difficult process as easy as it could be done for us.
Joan has been such an amazing find for our family over the years! She sucks you in with her bright, bubbly, loving personality and then her professionalism in unmatched when dealing with home buying! She bought our first home for us in 2017 and we just closed on our new home! She will also be helping us sell our current home and I have no doubt we will be happy once again using Joan and team! Tim helped us out a lot this time around looking at homes. And made some serious power moves to help us lock in this new one! We fell in love with Tim as much as we have always loved Joan!
We cannot recommend Joan and her team enough!! Joan, Tim, Ashley, and all others have helped make the process of buying our first home seamless between regular updates, constant communication, and going to bat for us when natural stressors came up. We felt completely taken care of and our rights as buyers acknowledged and protected. Even outside of the house itself Joan was able to recommend insurance agents, repair professionals, an amazing inspection company, the list goes on. If you're looking to buy, sell, or network within industry, Joan needs to be your very first call! As a young family who made the leap towards our first home purchase, we felt like we were the most important client she's had and you will too!
