Jerry Thompson II goes above and beyond what's expected of a typical real estate agent. We had already moved to our new house in North Carolina when we received a call at 2:00AM from our security monitoring company indicating that we had a high water alarm from our sump pump sensor. We assumed it was a false alarm because we had a backup pump in the event the primary pump failed. This happened prior our scheduled closing. I called Jerry a few hours later to check on the water level to verify the alarm. He went to check and discovered that both our primary and backup pumps failed to empty the sump and the water level was dangerously high as we had a carpeted finished basement. Jerry managed to get the primary pump to empty the sump. Unfortunately, we were having an unusually high amount of rain that day so the sump was continually filling. Since we couldn't get a plumber to address the problem until the following day, Jerry continued to periodically go to the home to manually operate the pump until the plumber arrived. He met the plumber and supervised replacement of the defective pump and adjustment of the backup pump. Jerry saved us from thousands of dollars in damages and prevented the potential loss of the sale. We couldn't have asked for a more conscientious and dedicated professional to sell our property. Jerry's the best.

Jerrold was professional from the very beginning. Honest, friendly, experienced and very much available. A fantastic agent! Knew the area well and priced the house perfectly!! Would highly recommend!