starstarstarstarstar almost 4 years ago
Knowledgeable, Helpful, AND Willing to Go Above and Beyond
We were first-time homebuyers moving from another city. The entire process was new to us, so naturally we had many questions, and keeping track of all of the paperwork was quite a hurdle. After lining up some viewings of houses, we found a new build that looked like a good fit, right at the top end of our budget. Jenny ably pointed out several features about the house that we didn't realize. When we decided to make an offer, we discovered that the seller had already raised the price, but Jenny was able to negotiate them back down, keeping the house within our budget. All through the process, Jenny answered every question, every email, and every phone call and got us exactly what we needed to know in order to dot our i's and cross our t's. We closed and recorded right on time, moved in and have enjoyed new home ownership ever since.
As a local to the Bakersfield market, Jenny knows the neighborhoods well, and she has good recommendations about different kinds of houses for different kinds of buyers. She knows not only where new houses are coming up and where older houses are available, but how those neighborhoods are changing due to construction or shifting populations, so she can give advice about places that can expect more development or that lie in sleepy, well-established suburbs. She understands the intricacies of mortgage loans, can explain why banks might or might not approve a loan for a given house, and has a keen eye for navigating lock-ins and disclosures to make sure that buyers get the best possible mortgage rates.
Though home-buying is a stressful process and one filled with questions and concerns, Jenny helped us to navigate all of that seamlessly. We couldn't have made it through the process without her and her special knowledge. She always returned our messages and even helped make arrangements in advance in case of things being delayed or going wrong. We give Jenny the best recommendation that we can!