Jen was a great partner to go on this journey with us. She located the perfect property in a safe neighborhood with amenities. She then went to battle to get the price we were willing to pay. My husband and I couldn't be happier.
Ms. Hayes is a true professional; she was extremely responsive from the first introductory call to showing us the property we ended up buying at a time that was convenient for us and on very short notice. Ms. Hayes communicated very well every step of the way, answered calls and questions at any time, day and night. I have worked with many real estate agents, she is the best by far. I enjoyed working with her, talking with her regarding the market, the area, the house and all of the questions we had regarding the history of the house we bought. She was understanding, polite and again, very responsive no matter when we would reach out. If I ever need to sell in the area or buy another home, Jen Hayes is the only call I will make.
Jen did a fabulous job selling our property, and we couldn’t have been happier with her service. Her online marketing and visibility were outstanding, generating so much interest and so many showings that we actually had a hard time scheduling them around our rental commitments! What really set Jen apart was how proactive and hands-on she was throughout the entire process. She became our eyes on the property, identifying maintenance issues that our property management company wasn’t addressing effectively. She went above and beyond by finding vendors, obtaining quotes, and even coordinating the replacement of a long-overdue roof. Having someone we could trust to manage these details from a distance was invaluable. Her direct marketing efforts ultimately connected her with the buyer who purchased our property, and she did a beautiful job representing both parties throughout the transaction. We encountered several unexpected snags on the road to closing, but Jen handled every challenge with professionalism, ease, and persistence. She truly held the transaction together and kept everything moving toward a successful closing. Jen is much more than a realtor who lists and sells properties. She is proactive, resourceful, responsive, and genuinely invested in getting the job done right. I would not hesitate to work with Jen again or recommend her to anyone looking for an exceptional real estate professional. We are incredibly grateful for everything she did!
Jen had us on the market and showing quickly. We sold within the week. Her photographer, inspector and lender helped us close the sale.
We chose Jen after doing extensive research of agents with track records of actually selling comparable houses and interviewing several. What stood out to us was her insight, practicality, and hustle. She also had a pricing model that was straightforward and in line with the market, not including a bunch of random add-ons for additional value added services like some competitors. We needed someone who was capable of handling things as we were moving overseas and felt comfortable with her competence and follow through. Jen's advice was spot on and she handled the situation well. It went as smoothly as it could have, and we sold our house without needing to go out on the open market. I believe the approach we aligned on maximised our returns and definitely minimised the hassle. She understood our needs and tailored her approach to meet them. We had a positive experience and would recommend her.
To work with Jennifer was a very relaxing experience kind of she did everything for me, what I was considering impossible to do it, she pull it off. I highly recommend it, and I usually don’t do it at least someone gave a real great job. Don’t take my word for, try it yourself. God bless her.
Working with Jen was an incredible experience from beginning to end. We were selling a home for the first time, and Jen made sure we felt informed, supported, and confident throughout the process. She was extremely helpful and knowledgeable, took the time to answer our questions, and guided us through each step. She also made sure we got everything we wanted and needed for the sale, and we always felt that she had our best interests in mind. Jen also helped us find a new home to move to, which made an already big transition feel much more manageable. She listened to what mattered to us and helped us find a place that met our needs. We are eternally grateful for all of Jen’s hard work, care, and guidance. She truly is one in a million to work with, and we would wholeheartedly recommend her to anyone buying or selling a home.
With so many homes for sale in the area, I wasn't sure how long it would take to sell mine, but Jen got it done in just two months. She knew the market, had a solid plan for pricing and marketing, and kept things moving throughout the process. What I appreciated most was that she was always available, gave honest advice, and handled things without me having to chase her down. She's easy to work with, knows what she's doing, and gets results. I'd definitely use her again.
This was our fifth real estate transaction with Jen Hayes, and there’s a reason we keep coming back to her. Jen brings a level of market knowledge, strategic thinking, attention to detail, and personal involvement that is hard to find in a real estate agent. When it came time to sell our property at 502 Twenty-First Street, Jen knew how to position it to attract serious buyers without leaving money on the table. We listed at $835,000, were under contract within a month, and ultimately sold for $820,000 — an excellent result in a market where many homes are sitting much longer and requiring significant price reductions. What makes Jen different is that she doesn't just put a home on the MLS and wait for offers. She approaches every sale like a business strategy. She understands what buyers respond to, how to make a property stand out, where to invest in preparation and marketing, and how to negotiate effectively to protect her sellers' bottom line. She's proactive, resourceful, incredibly responsive, and always thinking several steps ahead. Perhaps most importantly, Jen treats every transaction as if her own money were on the line. She gives straightforward advice, handles the details, anticipates potential problems, and takes ownership of the process rather than leaving everything for the seller to figure out. After five transactions, we can confidently say her results are not a matter of luck. Her experience, work ethic, and ability to execute consistently set her apart. If you're selling a home and want someone who does far more than the average agent, Jen is absolutely the person you want representing you.
We couldn’t have asked for a better experience selling our home with Jen. Since we live out of the area, we needed an agent we could completely trust to take charge of the process, and Jen went far beyond simply listing our house. She walked through the property with a critical eye, identified the repairs and cosmetic improvements that would make the biggest impact, and coordinated everything needed to get the home market-ready. Her recommendations for the exterior paint and overall presentation completely transformed the house—it honestly looked 20 years newer when she was finished. Once the home was ready, Jen’s marketing was exceptional. The listing immediately generated a tremendous amount of online interest and showings, and in a much slower real estate market, we received a full-price offer within just three days. What impressed us most was how hands-on Jen was from beginning to end. Being out-of-town sellers could have made the process stressful, but she handled the details, kept everything moving, and treated our home as though it were her own. If you’re looking for an agent who does much more than put a sign in the yard—someone who understands how to prepare, position, market, and sell a home for the best possible result—we highly recommend Jen Hayes.
Jen Hayes
