Jennifer is not only professional, but courteous and kind. She calmed me down when the first buyer backed out. She enlightened me by telling me this happens a lot. She was with me all the way. Could not have had a better rep. During settlement she informed me of everything that was going on. She really is knowledgeable in her craft. Even after the sale she contacted me to see if I was satisfied with everything, and of course I was. She did a terrific job and I have recommended her to other potential buyers.