starstarstarstarstar over 4 years ago
Jan Rutkowski's skills and knowledge as a real estate agent go far beyond a 5-star rating!
When my aunt passed away suddenly, my husband and I were faced with the monumental task of preparing her house to go on the market. We lived 3 hours away in another state and had no knowledge of professionals in the area to call upon for assistance. Thankfully, Jan's business card was on my aunt's refrigerator and we reached out to her for her expertise and knowledge of what steps we should take to ready the house for the market. Jan met with us that same day and we knew right away that we were going to be in excellent hands. She explained what our options were for listing the house and what cosmetic touch-ups we should complete if we were interested in making the house more attractive to potential buyers. She worked with us every step of the way, helping us find solutions to some of the issues we faced. She was our go-to resource for pretty much every obstacle we encountered. She was always available any time, day, evening, and weekends, if we needed to reach her, always calling back quickly if we left a message. She even kept tabs on the house, since it was unoccupied and we were too far away to do so. She was fast becoming our best friend! She handled the listing and sale of the house with ease and impeccable professionalism, never missing a detail...everything she told us happened exactly as she said. Once the house was under contract, which was accomplished in less than 5 days, Jan continued to be a lifesaver, finding an expert lawyer to represent us, recommending an amazing contractor to make necessary repairs in a timely manner, alerting us to items we needed to take care of before closing, and overall being our advocate when necessary. In short, Jan took all the worry and uncertainty out of selling my aunt's house. In addition to her professionalism, she is very personable and it's easy to see that she truly cares about her clients. She goes the extra mile and then some. She sets the bar extremely high, in terms of real estate agents! Thanks so much, Jan!