Ours was not an easy or simple property to sell. Wasn’t market-ready until October due to delays in getting new septic installed, and Jacqui had to deal with a slew of sellers (heirs). This was our family homestead. She wowed with the visual presentation (photos/video) for the MLS listing. And then with her background and knowledge was able to pivot competently, navigating twists and turns (the unexpected) with aplomb. Always a calm, can-do approach. Jacqui never left us wondering what was going on and resolved any issues that came up. We were fortunate indeed to have Jacqui Zuzgo as our realtor: Jacqui Knows Her Stuff!

Jacqui Zuzgo was exceptional from start to finish. She helped us get our home on the market quickly, with a clear-eyed understanding of current market conditions and a pricing strategy that generated strong interest right away. Throughout the process, Jacqui explained each step clearly, was incredibly responsive, and offered thoughtful, strategic guidance that helped us ultimately secure the best possible offer. Jacqui knows the Pioneer Valley market inside and out, brings smart insights to both pricing and negotiation, and consistently advocates for her clients with professionalism and integrity. Whether you’re buying or selling, you can trust that she’ll make sure you’re informed, well-positioned, and treated fairly every step of the way. Highly recommend.

I previously worked with Jacqui on the sale of my home in Amherst in 2023. When I decided to return to the area this year, I contacted her and we toured properties the day after I returned to the state. Less than a month later, I closed on a local property that fits my current needs. Jacqui was a pleasure to work with through the whole process and brings a wealth of local knowledge and connections to all interactions. She's a consummate professional and I highly recommend working with her whether you are selling or buying!

Jacqui is very professional and friendly. She worked hard took time to find what I was looking for and she found a property for me that is perfect! I HIGHLY recommend her!

It was hard finding a ranch but she kept us hopeful that the right house was out there. She gave us good advice in making the offer as well. Highly recommend.

Right from the start I knew that whenever I was to sell my house it would be with Jacqui! I had known her for years as a retail store manager and I always enjoyed her as a loyal customer. Fast forward some years, our paths would cross again in our favorite vacation spot on the coast of Maine, we just always connected. Sadly, last fall my husband of 52 years passed away unexpectedly. After a tough winter and lonely spring, I decided in early June that it was time to sell our family home and move closer to family. Without hesitation I called Jacqui and filled her in on my personal story. She was warm, engaging and offered to do whatever to help me out. So, we put things into motion and put the house on the market in mid-July. She was extremely patient and understanding in how this was going to be a very emotional journey for me, and she was there every step of the way! She was attentive, so kind, gracious and professional in every aspect of the house sale. Even when I would get anxious or flustered, Jacqui remained calm and confident in our decisions, she is very good at what she does, she truly helps you along with one of those tough milestones in life! Selling or buying a house is not easy, it's emotional and a very big deal - Jacqui is an asset to have along on this journey. She made it seem flawless, making it as easy for me as possible. I can't thank her enough for that! So, without a doubt, I would highly recommend Jacqui Zuzgo, she totally shows her high degree of skill and knowledge in the Realty world. She's the best! Thank you Jac, hope to see you along the coast of Maine next summer!

Jacqui is an excellent negotiator who understands her clients' needs and the market. We were kept informed throughout the marketing process and were especially pleased with the presentation of our property on MLS. Highly recommended!

I can’t say enough great things about working with Jacqui! We bought a new house while selling our old one, and everything went off without a hitch. Jacqui was quick to respond to our questions, and was always willing to make helpful suggestions. I would recommend her to anyone buying or selling in the area. In fact, I would insist they contact her!

We are both junior professionals and first-time homebuyers. We hadn’t planned to buy this summer, but at the end of June, we came across our dream home and decided to make an unexpected offer. With Jacqui’s help, we made it happen smoothly and confidently — from offer to closing — in just over a month. During the past month, what impressed us most was Jacqui's professionalism, responsiveness, and fierce advocacy on our behalf as buyers. She helped us craft a competitive offer in a multiple-offer situation and later negotiated key repairs, including a full roof replacement and pest control. She was very responsive and communicated everything clearly and promptly via text and phone calls (even in the evenings when it was urgent), and always kept things moving forward on a daily basis. This style is particularly crucial, as we had limited experience and needed to complete the entire purchase process within a short timeframe. Every time we spoke with Jacqui, we felt reassured by her market knowledge, decisiveness, and confidence. She was strong and assertive when negotiating, yet never lost her warmth and attention to detail. She also listened to our needs and did her best to accommodate them — especially when we came up with questions and concerns after researching different things online. Beyond her deep understanding of the local market and community, Jacqui has built strong professional relationships over the years. That network became an asset for us. She connected us with trusted service providers in the area, including home inspectors, insurance agents, lawyers, and contractors; many of them offered us fast and great services. A bonus is that she helped us reach out to a local savings bank and secured a special mortgage offer with a great rate, which made a big difference. Jacqui absolutely lives up to her stellar reputation as one of the best agents in the area. We were truly grateful to have her on our side, and we recommend her without hesitation!

I reached out to Jacqui after seeing her name on so many “recently sold” signs in our neighborhood and surrounding areas over the years. I expected her to be an excellent realtor given her track record, but she completely exceeded my already high expectations. Her business operates like a well-oiled machine, and having her on our side really took the stress out of the process. I strongly recommend Jacqui to anyone looking for a highly professional, knowledgeable expert to sell their home.

Jacqui showed us many houses, and even put in a few offers, before we found a home. She's well experienced, detail oriented and resourceful.

Jacqui was great to work with. She was extremely professional and the communication was outstanding. A very nice person to work with! Thanks.