Jacqui Zuzgo

I could not imagine a better experience selling my parents' home in Amherst than the one I had with Jacqui Zuzgo. She was the consummate pro and delivered 1000 percent. From our very first meeting, Jacqui inspired confidence. She walked through the house, told me she could sell it, and referred me to an auction house for the things we didn't want to keep. She put together a solid proposal with meaningful comps and set a realistic price. She explained the market cycle and when we should list the house. And she referred me to skillful and affordable handymen for tile repair, smoke alam replacement, and window washing. She was also always available as a sounding board and guide with such decisions as whether to remove the bookshelves and how much to paint the interior. When the house was ready for listing, she brought in a photographer at her own expense. The house was listed on a Wednesday and under contract the following Saturday -- at way over asking. It closed as scheduled without a hitch 10 weeks later. A perfect experience with a perfect agent.

Jacqui came with a solid strategy for buying our house. She knew that we could negotiate with the seller and we ended up agreeing to an offer we were very happy with. She was very responsive to texts and calls and helped us with the process in many ways including recommending good contractors from the area.

Jacqui Zuzgo acted as the seller's agent for my recent sale in South Hadley. She'd previously helped me sell a property in Amherst and I'm so glad I was able to work with her again on this sale. The transaction was complicated by an ongoing issue within the condominium community accompanied by lack of clarity and direction from the board. Jacqui stayed on top of the situation with realtors and others involved and we recently closed on the sale at an over-asking price. Throughout the process Jacqui was communicative, professional, and determined to successfully complete the sale. Jacqui is the one to call on for your Pioneer Valley real estate needs!

We are so glad we worked with Jacqui. Several of our friends had worked with her, and she lived up to their recommendation. She has an immense wealth of experience and knows how to get the job done. She is excellent in all aspects we were looking for in our realtor: deep knowledge of our market, good communication, highly responsive, very detail-oriented, and able to call on a wide network of service people in the area. She gave us a highly detailed market analysis on day one to help us decide the listing price, which helped us understand her overall approach. From there, she helped us time the market and plan our preparations step-by-step. When we started getting visits, she was very quick with back-and-forth to give us feedback from other realtors and to help us hash out a contract when the offer came in. At every step of the process, she did a great job of giving us her expert advice while still letting us have the final say on important decisions like pricing and how to handle offers. We especially appreciated that her advice was always backed up with well-reasoned explanations and data.

Deep Knowledge of the real estate market

Our experience with Jacqui was fantastic. She represented us for both the sale of our old home and the purchase of our new home and helped us to accomplish both in a short timeframe, making the process much more smooth & comfortable than we could have hoped. She is a true professional, a pleasure to work with, and exactly who we were hoping to find - someone experienced and knowledgeable with whom we could work collaboratively and in whose judgment we trusted. Highly competent, effective, & responsive, while warm, approachable, and personable - we honestly can’t say enough!