Jackie's profile

Jackie's reviews

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Jackie has 59 reviewsacross 16 different locations, showing 12.
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Jackie's qualities as told by our client reviews: great negotiation, clear communication, local expert.
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Seller review
Best in town hands down!
11 months ago
Best in town hands down!

My house needed to sell fast and Jackie knew exactly what to do. She gave advice on preparation for showings, helped price it just right and her communication is spot on. She was not only extremely professional but she made me feel like family. She made the process smooth and successful. I’ve referred her to at least 4 of my friends and all 4 were so happy with her and the results. I’m now looking for my new home in Eugene and yep….Jackie is on top of it!

Buyer review
Jackie is the best agent that I could have worked with to buy my first home!
about 1 year ago
Jackie is the best agent that I could have worked with to buy my first home!

I am so glad I had Jackie by my side throughout this whole process. She helped me understand what needed to happen from the beginning and each step of the way. Her years of experience was very evident and I trusted her completely. She worked with me at my pace even when it changed and always maintained the level of communication I desired. She always had my best interests in mind and advocated for me for things I would have never thought of. I am so grateful I had her for my first home buying experience and will always recommend her as an agent.

Seller review
Excellent customer service!
about 1 year ago
Excellent customer service!

Jackie Austin did an incredible job! We were selling a home from our of state and Jackie made this process seamless and alleviated so many concerns. She's a top notch real estate professional and she will represent your interests well and walk you through every step of the way.

Buyer review
Great experience with Jackie!
about 1 year ago
Great experience with Jackie!

We had a great experience with Jackie as she is a top level experienced realtor and very knowledgeable of the housing market!! We are moving from out of state and Jackie has made the whole process go smoothly by answering all our questions with a quick response time and offering great guidance and information which helped us have confidence in making the right decisions. Jackie is a true professional and I highly recommend her!!

Seller review
Jackie"s professionalism shined through out the process of selling my parent's home.
about 1 year ago
Jackie"s professionalism shined through out the process of selling my parent's home.

We met with Jackie Austin in March of 2025 with a great deal of clearing rooms and closets in our parent's home left to do in order to get the house ready for sale. I am one of 5 kids of which none of us lived in Eugene and several us us live 8 or 9 hours by car away from Eugene. Jackie provided us with contacts at times that could assist with the clean-up process and patiently waited until we were finally ready to take the house to market in May 2025. Once the house was finally cleared out, Jackie provided solid advice on market valuation and sales price point within the Eugene area, assisted with providing contacts for a final cleaning of the house and so on making it nearly effortless for me and my siblings. Jackie kept us informed at all times what issues came up (all very quickly resolvable) once the house hit the market and it was only on the market for about a week before we had a good offer. The offer process went very smoothly and we even ended up closing early because everything was reviewed & signed a few days prior to when the actual closing date was originally set to be. It was a very efficient process and Jackie's efforts and involvement in the sale was what created such a seamless transaction. My siblings and I were all pleased with how easy the actual home sale ended up being and would recommend Jackie to other persons also looking to sell their homes or their family homes.

Buyer review
As easy as it gets!
about 1 year ago
As easy as it gets!

Working with Jackie to purchase our home was a breeze. We were newcomers to Eugene, and she took the time to show us a lot of different homes in our price range around the town so that we could get a good idea of neighborhoods and options. When we were ready to make an offer on a home, she gave us good advice and ultimately we had an offer accept! We couldn't be happier with our experience working with Jackie. She's very experienced, highly knowledgeable about the area, and overall a pleasure to work with.

Buyer review
Couldn’t imagine a better agent!
over 1 year ago
Couldn’t imagine a better agent!

Jackie was recommended to me for my move to Oregon from the Southeast. The first time we spoke over the telephone, I felt confident she was the right choice for my home search. She was ALWAYS available to me no matter how many times I called her or sent her houses I found online. When I arrived in Eugene and met with Jackie she was even more wonderful than I had anticipated. With a few questions and a few conversations, she was able to get a sense of my taste. The days we met to tour homes, she picked me up at my sister’s house. She had arranged appointments to view homes I had sent to her. The first day we toured, I found my dream home. We had appointments to see other properties after viewing my home. Somehow Jackie knew I had found my forever home. From meeting with the selling agent, to negotiating, through escrow to my closing, Jackie was there supporting and advising me. There was a small hiccup on my closing day that Jackie was able to work through so that I closed right on time. Jackie is personable, extremely real estate savvy, and above all she is kind. She is on top of everything and helps so that the stress of buying a home doesn’t seem so overwhelming. I am in my forever home thanks to Jackie. Everything went smoothly thanks to her. She is an asset to her profession and a tremendous advocate for her clients. Love you Jackie!!

Buyer review
A smooth experience
over 1 year ago
A smooth experience

Jackie was amazing from start to finish. Most importantly she knew the market and took the time to get to know what I was looking for in a home. When we found the "perfect" one she used her expertise to help me be top of the list of buyers. She had referrals for all of my needs and anticipated my concerns. I never thought buying a house could be so easy!

Buyer review
Very Professional
over 1 year ago
Very Professional

Jackie was great to work with. She quickly centered in on what we were looking for and found us great examples in the area we wanted to live. During negotiations she asked the right questions and worked to get us a fair deal on the house we chose.

Buyer review
Jackie is a rockstar!
over 1 year ago
Jackie is a rockstar!

We had a great experience with Jackie. She was always available to answer our questions during the purchase and even after. Her responses were timely, professional and made us feel we were a valued client. I would not hesitate to recommend and will definitely will use Jackie in the future.

Seller review
Best Realtor in Lane County!
over 1 year ago
Best Realtor in Lane County!

Jackie is by far the best realtor we have ever had. She is present, kind and always puts her clients needs first. We are so grateful to her for helping us sell our current home and find our forever home! ⭐️⭐️⭐️⭐️⭐️

Buyer review
Professional, prompt, accurate
over 1 year ago
Professional, prompt, accurate

Look no further! Whether you’re buying or selling I vote Jackie. This was my 4th home purchase and it went very smooth. She worked hard to get me a fair deal on a well built home. She also has a very personal touch!

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