After helping us buy a property,She was working with our daughter who had just gotten a job and was working with Jackie to buy a house, and had already picked out a house and gotten some financing approved to make an offer.. Jackie recognized—before I did—that It was not really what was best for my daughter, and Jackie advised her to rent a little bit longer. It saved our daughter from what could’ve been a bad situation for her, even though it cost Jackie a “sale“.

It’s easy to see why Jackie Austin is a top Eugene Realtor! I will be forever grateful that I had the privilege of being her client for my recent home purchase. Throughout our time working together, Jackie’s consistent and immediate responses to my questions and requests were impressive. Also, her open and warm communication style is among the many positive qualities that make Jackie such an outstanding realtor. She is deeply knowledgeable about the local area and the numerous details involved in buying a property. She connects promptly and professionally with listing agents and inspectors, as well as lenders and escrow officers. I also appreciated her truthful assessment of a home I almost bought that would have been a significant financial drain for me - due to initial major undisclosed repairs by the seller. Although we had almost been in escrow, she advised I might consider finding another property. I found one I loved on Zillow and texted her the listing at 7:30a the next morning. She was in contact with that listing agent within 10 minutes. She arranged to see the house with my daughter, who lives locally, only three hours later. (I was out of state.) Although there was already a cash offer on the table, I asked Jackie to quickly put together the strongest offer she could, which she did, in partnership with me and my lender. The offer was accepted at 3:30p that afternoon! It was a mini miracle! One of the main reasons I initially chose to work with Jackie is because of her reputation for excellent negotiation skills and her ability to write a winning offer that is accepted in a competitive situation. She far exceeded my expectations in supporting me buying my home in a wonderful SW Eugene neighborhood. I was truly able to relax and trust Jackie to manage ALL the specifics. Without hesitation and enthusiastically, I highly recommend hiring Jackie Austin to guide you through your next home buying experience!

As owners of rentals, we've bought and sold many houses with many realtors over the years - and in three different states. Jackie is the best- she really listens to what we want and quickly finds what we need. Because she knows the market, and has strong communication and negotiating skills, she is efficient in handling transactions. Our last deal with her was the quickest ever- a few emails, a weekend visit to Eugene, we left with an accepted offer on a condo and completed escrow in just a couple of weeks!

Jackie was always responsive, reasonable and knowledgable. She was not afraid to speak her mind about the home, market, expectations etc. Many sellers/buyers and agents are wildly delusional and Jackie is not. She provided excellent information, communication and direction. We could not be happier.

Jackie helped me find my home and make the purchase process smooth and easy. She was quick to respond and seemed to somehow know the answer to everything or quick to find the answer. She treated me like family and genuinely wanted me to be happy. I have referred Jackie to several friends now and they have all been very pleased with their successful sales or purchases. I’ve worked with many different realtors over the years and Jackie is by far the best in the business.

Jackie is a wonderful agent. We were not easy clients. Mom, daughter and son looking for something outside of norm. Well we found and Jackie worked through each detail to get us to closing. She is kind, patient and totally knows her job. We are so thankful to have worked with her.

Jackie was an outstanding real estate agent from start to finish. She communicated clearly and consistently throughout the entire process, making everything feel smooth and well-managed. What really stood out was her depth of knowledge—she provided valuable insights into different areas of the market that I wouldn’t have considered on my own. Her experience truly showed when it came to evaluating investment properties. She guided me with confidence, helping me think through decisions strategically rather than just emotionally. On top of that, she consistently went above and beyond, exceeding my expectations at every step. I would highly recommend Jackie to anyone looking for a knowledgeable, proactive, and reliable agent.

Jackie is an excellent agent. We followed her advice and recommendations and sold our home in 5 days. She is very professional, knowledgeable and knows her market.

Jackie is an exceptional realtor. Her professionalism, attention to detail, and extensive knowledge of the area are truly remarkable. She diligently represented our interests in finding our dream home, and we are deeply grateful for her efforts. We highly recommend her to anyone seeking their next home. We are confident that we will continue to utilize her services in the future.

Jackie’s exceptional services have left a lasting impression on us. Her remarkable capacity to attentively listen and provide guidance, coupled with her unwavering patience with experienced homebuyers who hold strong opinions, is truly commendable. The thoughtful and dedicated time she invested in assisting us in locating our dream home far surpassed our expectations. We would highly recommend her.

Jackie Austin did not feel like just any Real Estate Professional "doing the job". We had a difficult obstacle in needing to sell a nearly new home in a 55+ park with outrageous monthly rent. Jackie was very patient with our short time frame and our constant questions. From our initial meeting a few years prior, we were confidant that Jackie would be the one we hired if need be. She went above and beyond our expectations and we were never disappointed. Jackie is the Ultimate Professional Real Estate Agent. She truly knows the local market. We would wholeheartedly recommend Jackie whether selling or buying.

Jackie is knowledgeable and professional. She was always available and kept us informed every step of the process.