Heroel & Monica's profile

Heroel & Monica's reviews

  5  
Heroel & Monica has 167 reviewsacross 44 different locations, showing 12.
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Heroel & Monica's qualities as told by our client reviews: well-prepared, patient, dedicated, supportive, responsive, clear communication, local expert.
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Buyer review
Very friendly, knowledgeable and caring
almost 5 years ago
Very friendly, knowledgeable and caring

Very friendly, knowledgeable and caring. I am extremely satisfied with Monica. She was extremely helpful in getting me thru the process of buying my first house. When I found a house I was interested in she wasted no time communicating my interest to the seller. She would keep in touch with me thru out the process. She stayed on top of the situation and wasted no time when she had to make important calls for me. I was filled in on the process and was given the proper answers to my questions. I was so impressed at the knowledge and savviness she had with helping me win the bidding process. I won’t hesitate to recommend her to someone who wants to buy a home. Very good agent and Realestate company!!!

Buyer review
Very friendly, knowledgeable and caring.
almost 5 years ago
Very friendly, knowledgeable and caring.

I am extremely satisfied with Monica. She was extremely helpful in getting me thru the process of buying my first house. When I found a house I was interested in she wasted no time communicating my interest to the seller. She would keep in touch with me thru out the process. She stayed on top of the situation and wasted no time when she had to make important calls for me. I was filled in on the process and was given the proper answers to my questions. I was so impressed at the knowledge and savviness she had with helping me win the bidding process. I won’t hesitate to recommend her to someone who wants to buy a home. Very good agent and Realestate company!!!

Buyer review
Monica and Heroel we're phenomenal!
As a first time home buyer I wasn't quite sure what to expect fr
about 5 years ago
Monica and Heroel we're phenomenal! As a first time home buyer I wasn't quite sure what to expect fr

Monica and Heroel we're phenomenal! As a first time home buyer I wasn't quite sure what to expect from the home buying process, but had always heard it was a pain. Fortunately for me Zillow connected me with the Cuervo team. Not only were Monica and Heroel super helpful throughout the process, they were always available for my questions, and they even managed to save me a lot of money (roughly $12,000) with our offer by using a "will beat next best offer clause". I don't think anyone else could have made this process as simple as the Cuervo team and I would absolutely recommend them to anyone!

Buyer review
Monica and Heroel we're phenomenal!
about 5 years ago
Monica and Heroel we're phenomenal!

As a first time home buyer I wasn't quite sure what to expect from the home buying process, but had always heard it was a pain. Fortunately for me Zillow connected me with the Cuervo team. Not only were Monica and Heroel super helpful throughout the process, they were always available for my questions, and they even managed to save me a lot of money (roughly $12,000) with our offer by using a "will beat next best offer clause". I don't think anyone else could have made this process as simple as the Cuervo team and I would absolutely recommend them to anyone!

Buyer review
Great Experience!!
about 5 years ago
Great Experience!!

Monica and the entire Cuervo Team did an incredible job of helping me find my home during such a competitive market. They handled everything from start to finish and their communication was excellent making the buying experience enjoyable and as smooth as possible. I would definitely recommend them to everyone I know. Thank you Cuervo Team

Buyer review
Best Real Estate Team
about 5 years ago
Best Real Estate Team

We use The Cuervo Team whenever we want to buy or sell our properties. So far they have helped us in over 8 transactions and are really satisfied with them. They are the most caring, trustworthy, knowledgeable, and friendly real estate agents you’ll ever find. They treat us like family.

Seller review
Excellent ,great skills, very professional
about 5 years ago
Excellent ,great skills, very professional

We had a wonderful experience with our agents Monica and Heroel. They’re well knowledgeable, professional and very attentive to what we want. We will highly recommend them to those who are looking for an excellent real estate agent.

Buyer review
Consistent service
over 5 years ago
Consistent service

Monica, is an excellent realtor. She continually checks on you and is on top of the items that are required to close on your home. She is very friendly and flexible, always willing to help at all times.

Seller review
Monica and her team were a blessing!
over 5 years ago
Monica and her team were a blessing!

Monica was a superb communicator and professional. She helped us buy of first home and her team was incredible at explaining each step to us. Her patience and dedication to her job is evident in her work. The Cuervo team has my full respect and admiration. We hope they continue to share their passion with many more individuals! Thank you team!

Seller review
The entire Cuervo team went above and beyond to help us sell our home and find our new home
over 5 years ago
The entire Cuervo team went above and beyond to help us sell our home and find our new home

The entire Cuervo team went above and beyond to help us sell our home and find our new home. Heroel personally advised me on how to prepare our home for sale (what color to paint, small repairs and improvements, etc). He also advised me on price points and helped schedule and set up viewings. I didn’t expect to receive that level of service so my wife and I were blown away when the Cuervo team did their thing. They were also very patient and helpful with us when we were looking for a new home to buy. We physically walked through 60 different houses in search for our “forever” home. Never once did they complain or seem frustrated. They understood the importance of making sure we were happy. I strongly recommend the Cuervo team for all your real estate needs! Couldn’t be happier with the service they provided!

Seller review
Excellent service all round from first enquiry through to completion
over 5 years ago
Excellent service all round from first enquiry through to completion

Excellent service all round from first enquiry through to completion. The advise was good, the communications prompt and relevant. This was our first time selling a property and they made it easy and made sure we were informed but making our own decisions at every step of the way. I would definitely recommend Heroel and Monica , they were always polite, courteous and understood our needs. They gave us great advice about a few small things we could do and was able to sell our house really fast . For us, I thought selling the house would be the most stressful part of the process, but Heroel and Monica were incredible and we are very happy with the results. They definitely listened to us and what’s better is that they were good about email communication when that would be faster for both of us and gave me time to read and review info he was giving me before making decisions on pricing, terms, etc. Highly recommended.

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