I know this first part will sound cliche, but it just applies so well: I cannot recommend Heidi high
I know this first part will sound cliche, but it just applies so well: I cannot recommend Heidi highly enough! If there was a way to give her 10 stars on this 5 star scale, I would do it.
Heidi was extremely helpful to my wife and I throughout the home buying process, and her dedication to helping us combined with her knowledge of the loan/home buying process made the entire experience infinitely better than it could have been. And there were actually a ton of problems related to buying our home (things unrelated to Heidi that were in no way her fault) that seemed determined to derail the whole thing; Heidi expertly helped us navigate all of those problems. We had issues with some of the work the sellers agreed to perform, our bank made errors or was slow throughout the process, and just in general there were plenty of last minute changes from some of the other parties.
Whenever there was a problem, Heidi was there, via a text or a phone call, to help us understand what our options were or what the next step was and how we could come through that particular issue. Sometimes, all we could do was be frustrated about what someone else was or wasn't doing, and Heidi was there to be frustrated alongside us and help us feel just that little bit better, and it mattered a lot to us.
Finally, Heidi helped us immensely with making our offer and choosing what to ask for after the home inspection, and thanks to her efforts we got a great deal on a great home. Choosing her would be the first step to a great home buying experience!