We chose to sell our home through Modern Jones with Heidi Ellenberger Jones as our principal broker. I've sold three other properties in my lifetime and this was, by far, my most positive experience. We were very apprehensive given the current circumstances surrounding the COVID-19 virus and the limitations placed on showing/selling the property due to social distancing and other health challenges associated with the virus. Heidi was fantastic. She provided us useful guidance and options for handling many of the administrative actions in a virtual setting. Heidi was also extremely attentive to our needs and was accessible 24/7. We had many unusual process questions due to the virtual nature of the transactions and Heidi returned our correspondence, or proactively reached out to us, immediately and any time of the day or night. The virtual "closing" on the property was very challenging as there were many moving pieces with multiple players sequestered in various locations. Heidi acted as interlocutor between the selling parties and the closing/title companies and ensured a smooth and seamless process. I would highly recommend Modern Jones (with Heidi as principle broker) to anyone wishing to purchase or sell in the Washington Metropolitan Area. She was extremely knowledgeable, attentive, and experienced. We couldn't have asked for, or received, more from a broker.

Working with Heidi at Modern Jones was a fantastic experience. Throughout the entire process, Heidi provided excellent guidance, insights and support - from helping us prepare to list our home, leading the marketing process, delivering multiple offers, and providing guidance through closing. Our home listing and sale process took place during the Covid-19 pandemic, which was uncharted territory for home sellers, buyers and agents. Heidi was creative and thoughtful in her approach and was instrumental in enabling us to navigate the whole process in a new way without the traditional sales process of an Open House and a lock-box accessible home for showings. Thanks to Heidi, we had multiple offers within days of listing and were thrilled with the final outcome and limited stress during a stressful time. We recommend Heidi and Modern Jones and would absolutely use her again!