Heidi helped the reviewer sell this property

Item: Heidi Choiniere
Rating: 3
Author: Seller

$212,000

7-102/23343 Collina Way

Charlotte Harbor

Condo

2 months ago

Verified Review

Market Knowledge ✔️ / Communication and care?

We felt that there were times that you were not very personable or responsive. It felt like it was all about you and the next sale. I remember being at open house or looking at a property and you were off doing other things. Thank goodness you had a teammate.

Seller

Thank you, Michael and Julie, for taking the time to share your feedback. I'm genuinely sorry to hear that you felt neglected during some parts of our interactions. It's important to me that every client feels valued and well-attended to throughout the entire process. Your mention of my teammate reminds me of how important teamwork is in delivering the best possible service, and I’m glad they were able to assist when needed. I truly appreciate your candor and will take this as an opportunity to improve my communication and availability. Your satisfaction is important to me, and I’m thankful for your honest input. If there's anything else you'd like to discuss, please feel free to reach out.

Heidi responded on 01 May 2026