Ellen's profile

Ellen's reviews

  5  
Ellen has 11 reviewsacross 10 different locations, showing 11.
about 4 years ago
Highly recommend Todd and Ellen!

To all potential buyers: If you are contemplating who to use for your home purchase, you really should go with Pool Realty! We just closed on this beautiful home 2 days ago! Ellen Pool and her amazing husband Todd were a wealth of knowledge and help. She talked me off the ledge of tears numerous times when I felt like getting our perfect home just wasn’t going to happen! I developed a friendship with her and trusted her (and Todd’s) expertise 100%. When my husband and I went to the open house, we learned there were 4 other offers on the table! With Ellen’s master negotiation skills, she put in an aggressive offer that shut down the 2nd open house and our offer was accepted that same night! This market is a beast right now, but with our use of Ellen and her team, it lowered our anxiety tremendously. Thank you Ellen, Todd and everyone on your team who made it happen! (Along with the Tyroch team).

about 4 years ago
Excellent! 100/10 would recommend!

Buying with the Pools was an excellent experience! As a fist time buyer I had no idea what I was doing but Ellen walked me through every step and explained what was going on. Ellen took time to know what I wanted and then helped guide me on how to search for homes. She took lists of homes that I sent her and quickly responded back with feedback on these homes and neighborhoods. She found times that worked for my crazy schedule to go look at homes. Todd came during the inspection snd explained the report. During the final walk through, on the day before closing, the seller began to get aggressive but Todd stepped in to make sure I was safe. Together the Pools are an incredible team to work with! Even now after the sale when I need help with anything house related they are quick to help or guide me in the direction of someone who can. If you are looking for excellence in the entire home buying process, choose Pool Realty.

about 4 years ago
Ultimate Realty Experience with Pool Realty

As a buyer in today’s market, we not only faced the challenges of numerous highly competitive offerings, but also of being almost 500 miles away from where we were searching. After many flights into Texas, extended stays, and too many miles driven across Sienna, Houston, Tomball, Magnolia, The Woodlands, and everything in between; after several realtors and making offer after offer that went unaccepted even at $20K above asking; after upwards of $30K of extra expenses including an early lease termination; after all that (and more) — we were so very blessed to be connected to Ellen and Todd Pool of Pool Realty. After just one phone conversation, and one day out to look at only 2 houses, Pool Realty’s unique, professional, and knowledgeable approach to closing an offer got us in our dream home!!!

about 4 years ago
The Best in the Lone Star State

My husband and I found Ellen and Todd Pool via a Facebook Group, Californians Moving to Texas. We were still residing in California and in the process of selling our home and paying off bills we had accumulated over the years. Once we sold the house and were actively looking for a home, we were in communication with Ellen and found a few homes and although a few offers were made, our offers were not accepted. We knew that the right home was waiting for us, in God’s time, not ours. At the end of March, my husband found the home we would eventually move into. Ellen, who appeared to be available at all hours of the day, including weekends, hooked us up with a Texas financing company and the rest is history. She was always positive, kind, and worked extra hard to get us financing when our original financing fell through hours before the earnest money would be lost. Talk about stress!!! Ellen came through once again, and Movement Mortgage/ The Tyroch Team closed on our loan mid-May 2021. We were thrilled with Ellen’s responsiveness, professionalism, and kindness. We communicated via Facebook Messenger, text, and the occasional phone call. Todd, Ellen’s husband, went to the home inspection with the appraiser and reviewed the appraisal with me page by page. He answered all our questions. He also showed us the house via FaceTime at the final walk through right before closing. We have only positive things to say about Ellen and Todd. They are experienced, professional, kind, and overall good people. I highly recommend them. I could not ask for a better team to work with in getting our dream home.

about 4 years ago
We could not have done it without Ellen!

Ellen helped us find our dream home. We were living in another state, and everything had to be done remotely. Ellen made this process as smooth as possible. It’s like having a friend that is working for you. She really care about her clients. Ellen has been a great help to us. Her commitment is reflected in her attention to the details. She is very knowledgeable, accessible and communicates clearly. Ellen is joy to work with!

about 4 years ago
They are very knowledgeable and helpful!

Just wanted to give a shout out to our amazing realtors, Todd and Ellen Pool. Ellen and her husband were great at walking us through the process of finding homes, narrowing down our options, and ultimately purchasing our first home (in a new state!). They were able to answer the many questions we had and we got things done fast. We bought our home really easily and quickly with their help. They are very knowledgeable and helpful. Thank you guys!

about 4 years ago
You have stumbled into a wonderful community of support!

I could not have asked for a better group of people supporting us on this journey. Ellen and Todd are amazing and together they provide a robust encyclopedia of knowledge that is unmatched. There is nothing more stressful to me than moving into an unknown situation but they provided so much guidance through the process. This team made me feel like I was being supported by friends I’ve known forever so I’m claiming them as my friends. If you are considering a move you have stumbled into a wonderful community of support. What a blessing to have such an amazing team!!!! "

about 4 years ago
Todd and Ellen are phenomenal!

Finally...we made it to Houston!!! From South Africa..to Canada..to Texas, at last it feels like home! I would like to encourage anyone who is terrified to take the plunge, to do your research, talk to Ellen a LOT and to just do it!! Our plan was to rent first, but we saw a great listing online and Ellen Pool helped us to secure the property. We bought a house virtually😱 and moved here without ever being to Texas! The people here are so friendly and generous, everyone made us feel welcome from day 1. The kids love their new schools and friends which is amazing. Todd and Ellen are phenomenal..as people.. but also at what they do. We wouldn't have survived this without them. They looked out for us and guided us in many ways, even way beyond what is expected of them. They know their stuff people!!! We are so blessed to be where God has called us to be!

over 4 years ago
Can’t recommend them enough!

Ellen and her entire team are so wonderful to work with and held our hand through the process of moving from CA to TX. New construction purchase became much more challenging than I had expected but Ellen and her team were there with the knowledge and experience every step to make sure our best interests were represented. My family feels blessed to have worked with her as we found our new home in Texas. Can’t recommend her enough.

over 4 years ago
We are finally home!

At first we didn't think we'd need a realtor for a new build. If there is anyone else out there thinking the same thing, please reconsider! Having someone help us to navigate this was the right decision for us. There were plenty of days that we were convinced that this house would just not be ours. Between building delays to challenges with our initial lender. If it weren't for Ellen, Todd and our final lender, I don't know what we would have done. I can not thank our team enough for really helping us through this journey and advocating for us every step of the way. We are finally home!

about 5 years ago
Ellen Pool and her team have done it!

Ellen Pool and her team have done it. I didn’t think when I contacted her a year ago we would be here. We had some hills, hurdles and mountains to climb, but we made it. Ellen and her team saw it through to the end! Thank you. We are bonded for life!

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