Dominic Petruzzelli responded initially to my request for help when I called the phone # on a sign outside a house for sale. He showed me a couple of houses and was very courteous. By the ~3rd house, Jenna Estefan showed up at the house as Dominic was busy that day. I worked with Jenna from then on until I found a house to purchase. Jenna was great. Courteous and respectful, not pushy or invasive, and very available (worked around my schedule as I work full-time). I highly recommend Jenna. It was my first time purchasing a house so I didn't know what to expect, but Jenna make things relatively easy. I don't have prior experience for comparison, but definitely can recommend her to friends.