She was ready and willing to help after just one phone call to the office. Was even glad to stay after hours due to my work schedule We were ALWAYS in the know and were assured things were being taken care of. I don’t think we could’ve found a better person to help us find a home We did not feel pressured. She was honest and forthcoming through the whole process. While trying to decide on a closing date, we had an opportunity to close earlier but Diane was going to be on vacation and out of town that week. There was no way I would have closed without her by our side. We didn’t mind waiting and it worked out better for us in the long run anyway due to our schedule. Diane was personable and down to earth. I’ve heard horror stories from others about their purchasing experience at other reality companies. I can honestly say Diane made it easy and stress free.