My wife and I were first-time homebuyers, and Dawn made the whole experience way less intimidating than we expected. She was super transparent, patient, and always made sure we understood what was going on... even if she had to explain things more than once (which she happily did!). She had our backs every step of the way and made sure no one took advantage of us just because we were new to the process. Dawn was always in touch, never left us hanging, and stayed on top of everything. She even helped us land our perfect home after we were told it was off the table. We still can’t believe it! We seriously can’t recommend Dawn enough. She’s the best!