Dawn helped the reviewer buy this property

Stellar service

Dawn was terrific throughout our house purchase process. She was willing to show us homes in several towns, driving many miles since we were not local. She never pressured us to purchase, encouraging us to make sure we found the home we wanted. It was AFTER the purchase, however, that Dawn really made a difference for us. We knew the AC on the home we purchased was old and would likely not last long, but it actually died weeks after we took ownership of the house--of course in the middle of a record heat-breaking summer! Dawn had ensured that the sellers provide a Home Warranty, so we filed a claim, only to get the run-around for weeks! We reached out to Dawn during week 5 of sweltering heat and she emailed contacts at the Home Warranty stating she was horrified to learn of our plight. It was only after this email that we received calls from the warranty company escalating our claim and getting a contractor scheduled. Dawn had no hesitation in acting on our behalf, even though her work as our agent was long over. This illustrates the dedication and personal attention that Dawn provides in her services.