Working with Dana Roberts was a complete pleasure while selling our home we had lived in for 17 years. She far exceeded our expectations in every aspect of home sale experience. First, Dana communicated every through every step of the process so we knew exactly what to expect and when. She was extremely responsive to texts, calls and emails, and was always two steps ahead. She was very helpful walking us through pricing strategies, as well as analyzing multiple offers to decide on what was the strongest. Dana was extremely proactive with solutions for unexpected issues (sudden air conditioner leaking AND a flood from our upstairs neighbor) and went above and beyond to help us through these situations. She actually provided info for an incredible contractor who was able to do the repair within days AND she supervised all repairs as it was often difficult for us to be home due our work schedules. The icing on the cake: Dana donated a portion of her proceeds to a dog rescue!!! Dana's level of service and care were unparalleled having gone through buying/ selling before. We are certainly going to be clients/ friends for life!