Crystal, nicknamed Cris, Cook is a passionate and self-published romance author with a strong background in education, having taught for five years. Fluent in American Sign Language, Cris is eager to work with the Deaf and hard-of-hearing communities, bringing empathy and understanding to every interaction. With nine years of customer service experience, Cris excels in connecting with others and navigating complex situations with high emotional intelligence. Energetic, kind, and driven, Cris is committed to fostering inclusive and supportive environments.