Charlene listed my late father's mobile home and property. There was issues with the title and the VA was being demanding on the homes condition. Charlene stuck with it and saw everything was resolved, title and VA's unreasonable demands. The title on the mobile home had not been transferred correctly from the previous owner to my father. All parties involved in the sale had since past away. Charlene took it upon herself to track down a living relative that was willing to help resolve the title issue. That was not easy. All involved had very common names so a simple internet search was not enough. It took weeks of work. She got it done! The VA was demanding items be brought up to current code even though they met code of the day when installed in the early 1980's. Charlene got it all taken care of! She got a final sale price that was well above what I expected to list at per online price guides and above asking price. With her help we netted more money after expenses then we expected to list it for. She definitely knows how to price and market a home. I live out of state. Dealing with all of this would have taken me multiple cross country trips. Without her help the sale would not have gotten done.

I had worked with Charlene when I purchased the property 11 years ago and couldn't believe how communicative and caring she was through the whole process. We looked at a LOT of properties and she was as enthusiastic and informative at the last viewing as she had been for the first. She also shared great referrals for both lender and inspector. It was a wonderful experience. When it was time to sell, I called Charlene again. She was thorough and arrived with a plan and information on pricing and timing. She staged the property beautifully, included the listing on social media and kept me informed regarding viewings, the results of the open house and inquiries. We received multiple offers and the property sold at a higher price than listed. Another great experience!

Charlene, was so helpful to to the very end, we have worked on the house for many months going thru obstacles trying to get the house ready for sale... She went above and beyond knowing how exhausted we were... little details like some window cleaning and just some general tidying details.. she nailed the price point and was very kind to work with...If you choose Charlene, You will NOT be disappointed.

Covid pandemic first time home buying experience with Charlene. We started a facetime consultation with Charlene. We got to know each other. We talked about what we liked in a house and what can be compromised. We also let her know that we work night shifts and be sleeping during the day time. We can't speak highly enough of our experience with Charlene Hanson. We were first-time homebuyers with very little knowledge about how to find the right place. We met with Charlene through a referral from two of our closest friends. She is very honest and hands-on and she really helped to take the pressure off of us. Charlene answered all our questions about home buying. We never felt forced to make an offer right away. Charlene took her time to find houses for us. We lost on two houses and we were so devastated. Charlene assured us that it happens all the time and we wound find something better. Thursday night, Charlene texted us that she wants us to view a house. We immediately agreed to see it the next day. When we found “The One”, Charlene asked us if we want to put the offer in. Charlene walked us through every step of the negotiations, even suggesting that we write a letter to the sellers to explain why we thought they should choose us. She took her time and see how much houses around the area were sold. So, we decided to offer more than the listing price. It was an unconventional approach but it worked and we thank Charlene for that every day!

We have had the pleasure of working with Charlene to both buy (2011) and sell (2019) our home. When choosing a realtor, I read reviews and chose Charlene. I was looking for someone who would listen, was communicative and responsive, had strong industry experience and seemed pleasant. I found those qualities when I interviewed her - and I wasn't disappointed. Being new to the area and not really knowing exactly what we wanted was stressful for me. That's where Charlene was most helpful - she guided us when asked, gave her opinion of the value of each home and it's quality. When we found the home we wanted, she acted professionally and guided us through the process without any problems. After happily living in our home for 8 years, it was time to sell. We went back to Charlene. I was amazed at the extras she included as part of her service and at no additional cost!. She had a wonderful interior designer come in and recommend some small changes with big impact and staged our home for us. She also had an amazing photographer come in and take pictures for the listing as well as a video! Bottom line, all this was done quickly and professionally. We listed it on the market and immediately the offers came in on day one. We had enough offers that we accepted one by day 4 - well over asking price. Closing was done in under a month. Charlene is a lovely person who really cares about the experience that you have as a buyer or a seller. I recommend her highly.

My husband and I were referred to Charlene as we started looking to buy our very first home. We are so glad we took the advice and worked with Charlene to purchase our first home. Because this was all very new to us, we didn't know what to really expect and what questions to ask. However, Charlene explained everything to us very thoroughly and also communicated with us to make sure we felt comfortable in every choice we made. Because of her, we were able to close on the home we fell in love with. Not only that, she made the whole process so smooth and easy. We appreciate all her hard work and will definitely refer her to all our friends and family!

Working with Charlene Hanson was a wonderful experience. Our home was ready to sell because of her experience. Her marketing expertise was incredible from selecting the best photos, using technologies to show our home, the use of targeted online sales tools, and having information available in home for other realtors. We appreciated her professionalism and concern for our safety during this pandemic. Charlene worked really hard for us and always responded to our questions quickly. With her guidance we were able to negotiate a great sale in less than 2 weeks.

Charlene has completed multiple transactions for us. Nobody works harder than her. Always available to speak with. Communication is best in the business. Thank you!

There a lot of good realtors in the Kirkland area. Charlene is available, informed (for example she did detailed background work to accurately price the house), and pleasant to work with.

Charlene is an excellent agent, she listened to what we wanted and worked hard to help get us the price we wanted, where we wanted. If I ever buy another house (which I hope not), I will most certainly use it again. She had some exercises for my partner and I to go through to help determine what kind of house we really wanted, and set realistically expectations for the area we were in. She was responsive when we found houses we wanted to go to, but respectful when we needed time to think about it. At no point did I feel pressured, but at every point of the process I felt supported. Thanks Charlene for helping us find our dream home!

Charlene is an honest, compassionate, knowledgeable, and trustworthy agent that made me and my wife feel very comfortable with selling our home and buying a new house with her. We have used Charlene twice and enjoyed our experience with her both times. She is always on time and returns phone calls in a timely manner. We were so lucky to have found her. I would highly recommend Charlene to anyone selling or buying a home in her area.

Charlene was a phenomenal help in buying our dream home, She goes above and beyond to help your home dream come true. With my experience, even though it was a bright and beautiful labor day weekend she helped us through the weekend, in purchase of our home. Could have asked for more. I would recommend her, to anyone who goal is a buy a dream home, she will be your side and make sure your goal is achieved.