Caroline became my agent while I was going through a divorce. She started showing me properties in Silver Spring and had to wait a full year while the proceedings dragged on for another year. While she waited she would send me properties that met my criteria in Bowie and the surrounding neighborhoods. When I was ready to visit properties she started showing them immediately. When I found a house that I liked she was very knowledgeable and pointed out areas that needed attention and improvement. At settlement she was also attentive to my needs and easily engaged with the settlement officer. I can truly appreciate how she was patient with me during the divorce and house hunting process. She was able to find me the right home and represent my needs to the builder. She is truly a terrific and caring agent. I would highly recommend her to anyone looking to buy a house in the DC Metro area.

Our experience with Caroline was exceptional. She quickly responded to our questions/concerns, proactively worked to communicate behind the scenes to resolve issues we weren’t even aware of, and maintained consistent and informative contact with us. Caroline is knowledgeable, impartial, and thorough, utilizing her years of experience, knowledge base, and extensive web of contacts to ensure as easy a process as possible. She kept us motivated, reassured us when things were difficult, and was honest about what the process would involve. We felt confident she would represent us and our property well and she truly came through for us. Caroline was a fantastic agent and we highly recommend trusting her with your sale and/or purchase.

Caroline was a joy to work with. There were issues, questions, and concerns that Caroline did not leave to chance. Was very responsive and professional. I highly recommend.

I have been a client of Jennifer's for years, and there is a reason why I keep working with her and her team! They are very professional and easy to work with! Nothing ever feels like a chore, and they are happy to take the extra step to make sure our experience is great.

Caroline was amazing! She worked with us to get our requirements tweaked to fit our overall needs and was well-versed in current housing standards to make sure we get all the information that helped us make our decision. From start to closing, she has always maintained her professionalism despite our indecisiveness when we were looking at houses and made sure we were making a choice that would be in our best interests as buyer. I highly recommend her for your future home purchases!

We would not have been able to get the house for the price we did without Caroline! She pushed our way in and closed off all offers going forward making the sale go through. Everything you want in a realtor!

Second time doing business for both buying and selling. Caroline Hersh has been nothing but exceptional at every step, and she puts in the work so you barely have to! Good or bad, night or day, she came through without hesitation and made sure everything was on track. If every realtor under JMP is like Caroline, you're in good hands.

I couldn’t have asked for a better experience working with Caroline Hersh to buy my first home! Caroline was always easy get in contact with, quick to respond to my questions, and thorough in her explanations of the home buying process, which was so helpful being a first-time buyer. I especially appreciated how she took the time to understand what I was looking for and tailored my search accordingly, ensuring I had a good variety of homes view. Ultimately these steps led to me finding the perfect condo and I’m so grateful to have had Caroline’s advice and guidance along the way!

Could not have had a better experience with Caroline. We were trying to sell a property with issues due to prior mismanagement and bad tenants and Caroline gave us great advice to get it in sales shape and helped us manage getting the property in shape and get the best possible price. Could not have done it without her sage advice.

Caroline made the entire homebuying experience very pleasant from the start. With me being a first time homebuyer, she was always patient and educative. I thoroughly enjoyed buying my first home with her and the rest of the team. Everyone was very communicative through to the end, and there were never any hiccups. Caroline always had recommendations for inspections, titles, lenders, and future repairs.

Could not be happier than my experience working with Jennifer Mack Properties. Even through a tough time in the housing marker, she set realistic expectations, activities, and timelines. One of if not the best in the DMV.

Jennifer Mack Properties had phenomenal market knowledge and experience to help me buy my first home. They helped walk us through each step of the way and utilized there market knowledge to make sure we found the perfect home. Highly recommended!