Carol's profile

Carol's reviews

  5  
Carol has 17 reviewsacross 10 different locations, showing 12.
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Carol's qualities as told by our client reviews: honest, responsive, patient, supportive, well-prepared, local expert.
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Seller review
Experience, Dedication, Solid Advice
about 2 months ago
Experience, Dedication, Solid Advice

Carol made the entire process of selling our home stress-free and almost fun! She knows everyone, knows the market, and knows how to present a home in its best light, from quality staging to getting necessary improvements done. She is realistic, thoughtful and organized, which is why our home sold so quickly. We have now bought a house with Carol and sold a house with Carol, and if circumstances permit us to return to lovely Petaluma, we'll buy another home with Carol again. She's the best.

Seller review
Carol provided OUTSTANDING service. She supported me throughout the entire selling process.
over 1 year ago
Carol provided OUTSTANDING service. She supported me throughout the entire selling process.

Carol is always on top of the selling/buying process. She is an excellent realtor. I would recommend her to anyone who is selling or buying a house. She has many years of experience and provides excellent advice. If you. need help or support, she is always there for you. She volunteers to help you in any step of the selling/buying process. There is no better realtor in our area, and I highly recommend her. She also has been the buyer's or seller's agent for 3 houses on our block. She knows the Healdsburg and Sonoma County market thoroughly. I am so happy that I met Carol. She will do anything to help her client!

Buyer review
Carol stuck with us and we found the Unicorn!
over 2 years ago
Carol stuck with us and we found the Unicorn!

Carol is so patient - our indecision would have driven most realtors insane but she stuck with us, found the sweet spot and nailed it for us. She really helped us get to where we needed to be in the right home in the right place at the right time and at the right price. We couldn't have asked for anything more, and we didn't have to because she was so responsive, always made herself available and got us information we needed before we even asked for it. It's a pleasure to write a 5 star review and we'd make it 6 stars if that were an option.

Buyer review
Carol helped us through the first time homebuyer experience.
over 2 years ago
Carol helped us through the first time homebuyer experience.

As first time homebuyers, we were worried the process would be daunting. We are so lucky our friends recommended Carol to us. From the beginning, she was not only extremely knowledgeable and professional, but we could tell she really cared that we found a great first home. She showed us so many houses and was able to point out things we should be looking for and any red flags to stay away from. Once we had our offer accepted, we had an issue with our bank during the escrow process and Carol reached out to our loan team directly and advocated for us and thankfully it all worked out. We have already started recommending Carol to any of our friends thinking about buying in the area!

Buyer review
Carol helped us get our perfect home
almost 3 years ago
Carol helped us get our perfect home

Carol Lexa and Emily von Tress Sullivan are amazing realtors...and patient! My husband and I were looking for our dream home for our family and to entertain, and Carol & Emily were so patient with us. They showed us properties, helped us prioritize what we really loved, gave us great insight into the neighborhoods, etc. Having local realtors who knew the landscape and had relationships with other realtors, really helped us hone our search and find our perfect house. Just got the keys and we couldn't be happier. Thank you so much to Carol and Emily for leading us through what could at times be a lengthy process!

Seller review
Consistent and trustworthy advisor
over 3 years ago
Consistent and trustworthy advisor

I met Carol more than 10 years ago when I was thinking of selling my 240 acre ranch and buying something closer to town. We looked at many properties over the course of a year or two. Ultimately I bought a lot close to Healdsburg with Carol's help and guidance, but I did not list my ranch until more recently. Carol help sell that property and really helped me negotiate the sale at a busy time for me. Carol was great and I have come to trust her advice immensely. I recommend Carol to my friends when they are asking about agents in the Healdsburg area.

Seller review
Buyer and Seller
about 4 years ago
Buyer and Seller

As a buyer, I was very impressed with Carol and her ability to navigate all the hard choices in choosing a new home with ease. She made what to me was to be an overwhelming endeavor into an somewhat easy process. As the seller of the same home, she and her team did not disappoint as they worked with me, patiently, to clear and prepare the home of selling. Also, I believe she gave excellent advice in our initial talks as to when to put the house on the market. The best benefit was the staging of the house she and her team provided and great interest generated by the fantastic photos posted online for buyers. The house looked so great, I almost reconsidered not selling. Finally, once in escrow, she had all the referrals I needed to clear, clean and prepare for moving.

Seller review
Carol is the epitome of cool, calm and collected!
about 4 years ago
Carol is the epitome of cool, calm and collected!

I worked with Carol to prepare and ultimately sell my very special home in Sonoma Co. From the start, it was quite the challenge as the market and immediate surroundings were still recovering from the 2017 fires. This posed a lot of challenges selling any home in the area, much less a home as particular as mine. With Carol's counsel, I took the home off the market, and made some carefully planned improvements to the property in preparation for re-listing. With everything done, Carol and team helped me time the re-listing perfectly at the beginning of 2022. With her expert advise, the house and property were beautifully staged, and Carol's team adeptly prepared the marketing and broker buzz about the home. Within less that 24 hours of hitting MLS, I got the first offer, and then two other offers over the course of the next few days which completed for a backup position. In the end (after multiple counter-offers), I accepted the first party's offer and closed escrow within 3 weeks. I really couldn't have asked for anything more. I greatly appreciate Carol's cool, calm, collected and analytical approach in helping me get the best price possible for my home.

Seller review
A+++, absolutely would recommend highly to anyone!
about 4 years ago
A+++, absolutely would recommend highly to anyone!

Simply put, my experience with Carol was nothing short of outstanding in very challenging circumstances. In what feels in hindsight like nothing short of a series of small miracles, as a team they were able to help coordinate with me from Massachusetts to California, partnering with several estate sale experts, yardwork, tree trimming, pest removal, inspection experts, extensive junk removal, and a rockstar team of support that were able to accomplish an incredible number of improvements and even manage through an unexpected burst pipe on an unbelievably reasonable budget. All of this, in addition to helping preserve the legacy and history of my family from my parents. They regularly communicated with me with pictures and kept me updated on progress. Above and beyond the call of duty barely begins to describe the level of support I received throughout this whole process – consistently meeting with different parties requiring access to the house and helping be my physical presence on the ground while living far away gave me great peace of mind. Their knowledge of local experts made the process so much less stressful – they truly showed so much support and willingness to go above and beyond to help our family during this transition. We were able to successfully sell the property significantly above our desired asking price in part because of their commitment to excellence and support for ensuring we were in the best position possible as clients. A+++, absolutely would recommend highly to anyone!

Seller review
Trusted advisor - Carol Lexa
over 4 years ago
Trusted advisor - Carol Lexa

My wife and I met Carol when we first came into the Healdsburg market and have completed several transactions with her in our 16+ years here...including the land purchase where we would build the structure on 850 Maybee Lane. Carol provided us, as always, with invaluable input and advice to ensure that we could maximize the value in the sale of this property after 10 years there. The end result was what we wanted and Carol helped smooth over any inevitable bumps in the process for a sale of this nature. Simply put, Carol is a professional who understands the tangible and intangible aspects of facilitating a positive transaction. We will continue to refer her to anyone in need of a great agent with encyclopedic knowledge of this market!

Seller review
Knowledgable ,Fair and Dependable.
over 4 years ago
Knowledgable ,Fair and Dependable.

We have just finished selling our house using Carol Lexa as our agent. This is the second time, as she helped us buy our home, and it could be considered to be our third time as we were days away from closing on a house that burned in the Glass Fire. Carol has been very responsive to our needs and is always on top of the cumbersome process that buying a house can be. She is willing to give her opinion if asked, yet doesn't push her agenda, and remains a steady, cheerful presence, even when her clients sometimes aren't . She suggested staging our house using a professional when we thought that we would do it ourselves. Her suggestion was spot on as we received multiple offers and many compliments on the presentation of the house. Carol is committed to her clients and their well being, and not just making a sale. We heartily endorse her.

Seller review
Carol was amazing from start to finish!
almost 5 years ago
Carol was amazing from start to finish!

Carol Lexa was an amazing realtor to work with. We have nothing but positive things to say about her. Her wisdom, experience, honesty, quick responses, flexible schedule and personality made us feel comfortable and confident from the start. She knew her stuff and brought us through the sale of our home in an easy and efficient manner. We highly recommend Carol Lexa to anyone who wants to buy or sell a home, she will be a joy to work with!

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