Carol's profile

Carol's reviews

  5  
Carol has 16 reviewsacross 9 different locations, showing 12.
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Carol's qualities as told by our client reviews: strategic, responsive, clear communication, local expert.
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Seller review
Top-Notch real estate service
about 1 year ago
Top-Notch real estate service

We had the pleasure of working with the Butler- Felsher team to sell our house. From start to finish, they listened, communicated, and provided the right advice with market strategy, pricing and negotiation. They recommended great painters, floor specialists, and cleaning help before showing the house. We even took Juli-Ann's recommendation for the moving company. Every single one of their recommended people was pleasant to work with and did their job well. Beyond their expertise and professionalism, the team was amicable and kind throughout the selling process. Juli-Ann and Carol were very quick to respond to any questions whether it was a phone call, text or email, with good explanations as to what was necessary and why, helping build our trust in their expertise. At one point during the process we got worried that the staging company was taking too long before the house could get on the market. They took our concern seriously, discussed it, and decided the house was ship-shape to go to market without staging, saving valuable time. They were patient, professional and respectful. At the very last minute before the closing, the buyer wanted the patio furniture removed. Juli-Ann was on the phone with me helping me navigate the process. We are very grateful to the person who recommended Juli-Ann to us. Juli-Ann and Carol's knowledge and experience, combined with their patient approach, made this otherwise stressful event a smooth and successful process. We highly recommend them to anyone looking for top-notch real estate services.

Seller review
Far above & beyond expectations
about 1 year ago
Far above & beyond expectations

If not for Carol and Juli-Ann who expertly navigated past the many landmines that threatened to blow up the sale of our house, there's no way we would have closed, especially in a difficult market. From start to finish, they listened, communicated, and provided the right advice (even recommending great painters and a deep cleaning crew before showing the house) with calm and professionalism. They were never pushy nor impatient. At times, the buyer's demands seemed outrageous, just as I'm sure our counter proposals as the sellers seemed equally ridiculous. But still, Juli-Ann and Carol deftly managed to keep both sides engaged. Even after we wanted to terminate the sale, these two exceptionsal realtors found the middle ground to make it work.

Seller review
Straightforward, Professional and Communicative
about 1 year ago
Straightforward, Professional and Communicative

We've utilized Carol and Juli-Ann's professional services on 3 transactions and they are a good team. They're realistic about the market and mindful of the details.

Seller review
The perfect team
over 1 year ago
The perfect team

From the very start Juli Ann and Carol were helpful, honest, and thoughtful to our wishes for our home. They researched the area and gave us a thorough assessment of what we could achieve. They listened to us and made our sale a reality.

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