Carol and Juli-Ann did a great job helping me sell my two apartment buildings in University City, MO. They always kept me abreast of developments. I'm amazed they went on a tour of one of my buildings on the coldest day of the year. They are the Pattons of real estate agents. I highly recommend.
They were responsive and gracious . They have superb people skills and made you feel understood and served at the highest level . They understand the market and know how to move a property with speed to achieve a solid market price .
Carol and JuliAnn made the house selling experience very easy, and were able to sell my house right around the holidays at a good price. When issues came up in inspections they were incredibly helpful getting them resolved.
I hired Carol Butler and Juli-Ann Felsher to sell a property during an incredibly difficult time for my family, and I truly could not have chosen better agents. From day one, they made it clear that their focus was my best interest, my well-being, and the responsible sale of the home. They handled every step of the process with empathy, professionalism, transparency, and the kind of care you may not expect to find in real estate, but wow am I grateful that I did. This was not a listing positioned for a big commission. My goal was truly just to break even due to the condition of the property. Still, Carol and Juli-Ann treated me like I was one of their most important clients. They advocated for me, protected every detail, communicated clearly, and stepped in to manage things I didn’t have the bandwidth to handle. Their support went far beyond appointments, phone calls, paperwork, and checklists (although all of those things they handled like absolute PROS). They truly showed up like partners, not just agents. While navigating grief and the pressure of settling a loved one’s affairs, I never felt alone for even a moment, even during a sale that felt like the most daunting thing I had to handle, especially while living at a distance. They guided, advised, reassured, and helped me make decisions with care. They were steady when I wasn’t. They acted like trusted friends and family, and I will always remember how they made a heartbreaking process feel doable and quickly handleable at that. I truly can’t imagine having worked with anyone else. If you want agents who lead with integrity, heart, and true expertise, hire Carol and Juli-Ann. You will be in the best hands possible. You will get what you need and deserve!
Juli-Ann and Carol were an outstanding resource in selling our home. We had to deal with major foundation and other issues for over a year since we first listed the house. This project included coordinating our work with several contractors and vendors since we were no longer local and live in South Carolina. Their work effort, advice and thorough communication were indispensable. We also thoroughly enjoyed working with them.
I had the pleasure of working with Juli-Ann Felsher and the Butler Felsher Group to sell my condo, and I could not have been more satisfied with the experience. From the very beginning, they demonstrated exceptional knowledge of the local real estate market, providing clear and well-researched guidance on pricing, marketing strategy, and timing. Their insight and expertise were key in securing a successful sale. Communication throughout the process was exemplary. Juli-Ann kept me informed at every stage, promptly answering questions and providing thoughtful updates on showings, feedback, and market activity. Professionalism and organization ensured that every detail was handled efficiently and with care. I would highly recommend Juli-Ann Felsher and her group to any homeowner seeking a knowledgeable, professional, and results-driven real estate agent.
We had the pleasure of working with the Butler- Felsher team to sell our house. From start to finish, they listened, communicated, and provided the right advice with market strategy, pricing and negotiation. They recommended great painters, floor specialists, and cleaning help before showing the house. We even took Juli-Ann's recommendation for the moving company. Every single one of their recommended people was pleasant to work with and did their job well. Beyond their expertise and professionalism, the team was amicable and kind throughout the selling process. Juli-Ann and Carol were very quick to respond to any questions whether it was a phone call, text or email, with good explanations as to what was necessary and why, helping build our trust in their expertise. At one point during the process we got worried that the staging company was taking too long before the house could get on the market. They took our concern seriously, discussed it, and decided the house was ship-shape to go to market without staging, saving valuable time. They were patient, professional and respectful. At the very last minute before the closing, the buyer wanted the patio furniture removed. Juli-Ann was on the phone with me helping me navigate the process. We are very grateful to the person who recommended Juli-Ann to us. Juli-Ann and Carol's knowledge and experience, combined with their patient approach, made this otherwise stressful event a smooth and successful process. We highly recommend them to anyone looking for top-notch real estate services.
If not for Carol and Juli-Ann who expertly navigated past the many landmines that threatened to blow up the sale of our house, there's no way we would have closed, especially in a difficult market. From start to finish, they listened, communicated, and provided the right advice (even recommending great painters and a deep cleaning crew before showing the house) with calm and professionalism. They were never pushy nor impatient. At times, the buyer's demands seemed outrageous, just as I'm sure our counter proposals as the sellers seemed equally ridiculous. But still, Juli-Ann and Carol deftly managed to keep both sides engaged. Even after we wanted to terminate the sale, these two exceptionsal realtors found the middle ground to make it work.
We've utilized Carol and Juli-Ann's professional services on 3 transactions and they are a good team. They're realistic about the market and mindful of the details.
From the very start Juli Ann and Carol were helpful, honest, and thoughtful to our wishes for our home. They researched the area and gave us a thorough assessment of what we could achieve. They listened to us and made our sale a reality.
