Carol's profile

Carol's reviews

  5  
Carol has 16 reviewsacross 9 different locations, showing 12.
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Carol's qualities as told by our client reviews: strategic, responsive, clear communication, local expert.
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Buyer review
Knowledgeable Professionals with Heart
24 days ago
Knowledgeable Professionals with Heart

When moving from Northern Illinois to be closer to my son and daughter-in-law in the St. Louis area, a family friend recommended Juli-Ann and Carol. Their knowledge of the real estate industry is outstanding as is their respectful approach to working with clients. Consistently forthcoming with accurate information, they offered cautions, observations, and suggestions, guiding rather than steering me so I could make informed decisions. I appreciated Juli-Ann's attention to the smallest detail, certainly her strength. Exceptionally responsive to my texts and emails, they often replied within minutes. I felt my needs, questions, concerns, and decisions genuinely mattered. Sharing their extensive network of knowledgeable professionals made navigating the many details considerably easier. When Carol and Juli-Ann say, “Every client is important,” they truly embody the meaning of those words. I have great appreciation for these kind women, dedicated real estate professionals, who guided me through an important transition in my life.

Seller review
Excellent Advice, Fast Sale
2 months ago
Excellent Advice, Fast Sale

Carol and Juli-Ann were terrific to work with. They were kind, smart, responsive and gave us great advice. We walked through the house and they told us what to do to make it as marketable as possible. We did as they directed. We discussed pricing and while they were willing to list it for any number we wanted, they had a firm recommendation with a strategy behind it. We couldn't have been more pleased. In 24 hours we had two offers and sold the house for $150,000 over asking price. They stayed with us every step of the way until closing. I wouldn't hesitate to recommend them.

Seller review
Knowledgeable, professional, personable and wildly effective.
3 months ago
Knowledgeable, professional, personable and wildly effective.

Carol and Julie-Ann were a first ballot hall of fame team. They know the market and helped us price our house correctly. They advised us about how and when to prepare our house for listing/showing and recommended service providers (e.g. painter, handyman) to assist. They answered every question, addressed every concern, followed-up on every request, crossed all T’s, dotted every I and helped us sell our house in one day, over the asking price. I recommend them enthusiastically and without reservation.

Seller review
Savvy seasoned realtors!
4 months ago
Savvy seasoned realtors!

Juli-Ann and Carol were comfortable to work with from the initial walk through to the house closing. Both were professional and responsive and I felt confident that I was receiving good advice navigating through the entire process which was at times, challenging. Their breadth of knowledge was apparent. Subsequently, I have already referred and encouraged other friends/family to utilize their services.

Seller review
Double coverage through this real estate agent team
4 months ago
Double coverage through this real estate agent team

We always felt connected to Juli-Anne and Carol regardless of their real estate work load or if one of them was out of pocket. Additionally, with deep real estate experience Juli-Anne and Carol were able to give us real estate advice and/or solve any issue we encountered during the purchase of our new property and selling our home of 35 years. They carefully and diplomatically handled communication with us and all entities associated with our buying and selling needs. They were patient with us as we investigated and visited properties, returning many times to various properties for sale. They supplied us with contractors who could repair items in our 1950s home to pass inspections or buyer requests.

Seller review
They did an excellent job.
7 months ago
They did an excellent job.

Carol and Juli-Ann did a great job helping me sell my two apartment buildings in University City, MO. They always kept me abreast of developments. I'm amazed they went on a tour of one of my buildings on the coldest day of the year. They are the Pattons of real estate agents. I highly recommend.

Seller review
Helpful and efficient duo
8 months ago
Helpful and efficient duo

Carol and JuliAnn made the house selling experience very easy, and were able to sell my house right around the holidays at a good price. When issues came up in inspections they were incredibly helpful getting them resolved.

Seller review
Your best choice for honest guidance, steady support, and a successful sale!
9 months ago
Your best choice for honest guidance, steady support, and a successful sale!

I hired Carol Butler and Juli-Ann Felsher to sell a property during an incredibly difficult time for my family, and I truly could not have chosen better agents. From day one, they made it clear that their focus was my best interest, my well-being, and the responsible sale of the home. They handled every step of the process with empathy, professionalism, transparency, and the kind of care you may not expect to find in real estate, but wow am I grateful that I did. This was not a listing positioned for a big commission. My goal was truly just to break even due to the condition of the property. Still, Carol and Juli-Ann treated me like I was one of their most important clients. They advocated for me, protected every detail, communicated clearly, and stepped in to manage things I didn’t have the bandwidth to handle. Their support went far beyond appointments, phone calls, paperwork, and checklists (although all of those things they handled like absolute PROS). They truly showed up like partners, not just agents. While navigating grief and the pressure of settling a loved one’s affairs, I never felt alone for even a moment, even during a sale that felt like the most daunting thing I had to handle, especially while living at a distance. They guided, advised, reassured, and helped me make decisions with care. They were steady when I wasn’t. They acted like trusted friends and family, and I will always remember how they made a heartbreaking process feel doable and quickly handleable at that. I truly can’t imagine having worked with anyone else. If you want agents who lead with integrity, heart, and true expertise, hire Carol and Juli-Ann. You will be in the best hands possible. You will get what you need and deserve!

Seller review
Outstanding!
11 months ago
Outstanding!

Juli-Ann and Carol were an outstanding resource in selling our home. We had to deal with major foundation and other issues for over a year since we first listed the house. This project included coordinating our work with several contractors and vendors since we were no longer local and live in South Carolina. Their work effort, advice and thorough communication were indispensable. We also thoroughly enjoyed working with them.

Seller review
Professionalism, Integrity, and Proven Market Insight
12 months ago
Professionalism, Integrity, and Proven Market Insight

I had the pleasure of working with Juli-Ann Felsher and the Butler Felsher Group to sell my condo, and I could not have been more satisfied with the experience. From the very beginning, they demonstrated exceptional knowledge of the local real estate market, providing clear and well-researched guidance on pricing, marketing strategy, and timing. Their insight and expertise were key in securing a successful sale. Communication throughout the process was exemplary. Juli-Ann kept me informed at every stage, promptly answering questions and providing thoughtful updates on showings, feedback, and market activity. Professionalism and organization ensured that every detail was handled efficiently and with care. I would highly recommend Juli-Ann Felsher and her group to any homeowner seeking a knowledgeable, professional, and results-driven real estate agent.

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