Carmen's profile

Carmen's reviews

  5  
Carmen has 40 reviewsacross 6 different locations, showing 12.
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Carmen's qualities as told by our client reviews: empathetic, responsive, dedicated, reliable, clear communication, hard-working, local expert.
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Seller review
Hurrah for Carmen!
3 months ago
Hurrah for Carmen!

We live overseas; our tenet was moving out; we needed to get the unit ready to be on the market and needed it sold! Carmen jumped into action. Together we conquered Whatsapp; had painters, plumbers, carpet layers, and handymen were dispatched; had payments made internationally; and the unit was sold. Carmen is professional, well versed in the rules and regs of Laguna Woods, and got the job done. We recommend her to handle any of your real estate needs!

Buyer review
Dedicated and Knowledgeable
8 months ago
Dedicated and Knowledgeable

I was in the market for a "permanent address" so I wasn't looking for my dream home, just a clean, turn key unit. Carmen sized up my needs immediately and showed me the appropriate units. She also made suggestions that might work for me that I had not thought of. Her knowledge of the community is second to none. She was always willing to pick up the phone and answer my questions and was not pushy. Very patient! Definitely recommended.

Buyer review
The Best Realtor
9 months ago
The Best Realtor

Carmen is a wonderful realtor. She was our agent when I was searching for a condo for my father. She never rushed us into a sale and was diligent in searching for pocket listings and deals. Through her tenacity, she found us a great fixer upper at a fantastic price. During the escrow period, she was always staying on top of escrow and the HOA to get the various things done that needed to get done. Carmen was even doing things that the seller’s agent should have been doing just to make sure the deal closed in time. If it wasn’t for Carmen’s tenacity, the deal would’ve fell through escrow. I can’t thank Carmen enough for her hard work and her frequent calls and text messages keeping us updated. After the sale, she connected us with contractors that she knows who did an amazing job remodeling the condo. Carmen will be by your side every step of the way. Thanks Carmen!!

Seller review
Have Worked With Her Many Times
10 months ago
Have Worked With Her Many Times

We have worked with Carmen many times over the years, in both selling and leasing in the Laguna Woods area. A pleasure to work with! She is extremely knowledgeable about Laguna Woods and dealing with the Homeowner's Association. She is proactive, friendly, responsive, and prompt. She is alway courteous and has really good communication skills! Also, she is an excellent problem solver, arranging solutions quickly and making sure problems get solved. She also has a deep pool of support people and contractors who can do work for us on a quick turnaround.

Seller review
Wonderful agent and person. Pleasure to work with.
10 months ago
Wonderful agent and person. Pleasure to work with.

Carmen is so very talented and kind to work with. I have moved to Chicago to be near family. I will miss her and her excellent ability to sell my houses! She sold two of them. I will miss her friendship as she is a dear friend. I send her so much love! Dianne

Seller review
Carmen is the best Real Estate Agent Ever!!!!!!
over 1 year ago
Carmen is the best Real Estate Agent Ever!!!!!!

Carmen goes way above and beyond what any other real estate agent does when it comes to taking care of her clients. She is there with you every step of the way and more! She sold our home for us and made the whole process seamless. She is very knowledgeable and very professional. She communicates with you making sure you understand each step and the process it takes when it comes to selling your home. We could not have sold our home without Carmen as our agent. We are truly grateful for everything she did to help us. Carmen is the best!!

Seller review
Carmen always had my back
over 1 year ago
Carmen always had my back

I have had the pleasure of working with Carmen for close to 10 years. She found my tenants for me over that time. Additionally, she gave great advice regarding maintaining and improving the unit. She has a vast network of resources that she can tap to fit any need, e.g., window shutter repair, bathtub reglazing, window maintenance, electricians, plumbers, painters and general handymen. Her familiarity with the Laguna Woods administration staff in every office allowed us to fast track requests and get services addressed often within 24 hours. Carmen kept checking the pulse of Laguna Woods, ever watchful for any policy or procedural changes that could impact me as a landlord. Most recently, Carmen worked to sell my unit. She always kept me in the loop and wanted to make sure she understood how I wanted to move forward. While she is incredibly informed, she always made sure that I was aware of the consequences and opportunities that arose from my decisions. She was willing to go the extra mile on many occasions. Within the first week of listing my unit, I had 3 offers, 2 close to or at asking price. I am convinced that I would not have been as successful in renting and subsequently selling my property if Carmen has not been involved. I could not recommend her more highly. This review also gives me the opportunity to once again thank Carmen for her support, advocacy, advice and friendship.

Buyer review
Carmen knows the business well, communication skills are fantastic, and she is a hard worker!
over 1 year ago
Carmen knows the business well, communication skills are fantastic, and she is a hard worker!

Carmen has worked for me buying, selling and renting out property. She cares about her clients, works tirelessly to please them, and gets the job done. I live across the country from Carmen, and my property, but depend on her to take care of all the small details that I'm unable to do, like contacting contractors, and dealing with Laguna Woods rules. It's a hard, stressful job, but Carmen does it with a smile and a positive attitude. Thank you, Carmen.

Buyer review
Very Knowledgeable and pays attention to clients needs
over 2 years ago
Very Knowledgeable and pays attention to clients needs

I can’t emphasize enough what a pleasure it was to work with Carmen to purchase our first home. Her knowledge and expertise in Real-estate is amazing. She pays attention to details and clients needs. She goes out of her way to assist her clients to successfully close the deal. I highly recommend Carmen as your next realtor.

Buyer review
Carmen is very knowledgeable about the area where we want to invest.
over 2 years ago
Carmen is very knowledgeable about the area where we want to invest.

Carmen gave us idea how to improve home attractive for the tenant with least money. She gave us list of good contractors we can trust also she is on time and very efficient responding even late at night. My husband and I are very pleased with her we will use her again if there is any more real estate transactions.

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