Brittany Mack

Brittany was great with responding with questions I had throughout the loan process. She was also very good with relaying information from the seller agent to me . Only thing is she didn’t mention anything about mold being present throughout the whole house on the hard wood floors during the first walk through of the house. Which is extremely important because mold is a big health issue. Wasn’t aware of the mold issues on the floor until the home inspection was done, which would have been great to know before I put an offer into the house. As I feel I paid too much for what I did with all the money im having to put into the house now. Communication with mold being present that could be seen with your eyes and not in an inspection report is definitely something to mention when doing a walk through. Maybe if I was physically present she would have said something or I could have caught it myself but since everything was virtual due to me being out of state. I feel like she felt like it was something she could possibly get away with not mentioning during the first walkthrough but other than that she was extremely helpful with relaying information between sellers agent and I.

Brittany is such a great realtor! She was very helpful and flexible throughout the whole process. She made viewing homes so easy and was fast to answer questions. She was very good at taking things step by step which was super helpful as we are first time buyers. I couldn’t recommend her enough!

I would like to thank Brittany and her team for the bestselling experience I have ever had. Brittany's knowledge of the market led us to a very quick sell and still getting top dollar for the home. Selling a 1940's home with the buyer using a VA loan can bring on many obstacles. Brittnay tackled each one without hesitation. She never left a question on answered and amazingly was able to close on the house in 30 days from start to finish.

She was very nice and knowledgeable and willing to help you, we much appreciate Mrs Brittany for helping with our new home!

In the span of 18 months, Brittany helped us buy a house, rent a house and then sell both! Every interaction and transaction was pleasant, professional and easy, and we could tell she had our best interests in mind! We highly recommend her as a partner in real estate!

As first-time homeowners, we came into the home buying process with minimal knowledge of what to expect. Brittany was extremely patient and kind as she helped us through every step of the process. She was consistently accessible, maintained a professional approach, and always answered questions we had. Throughout the process, she was extremely helpful by educating us of different options yet allowing us to make every decision on our own along the way. We never felt pressured by her and truly felt that Brittany was working in support of us the entire time. More specific to what Brittany provided us, she gave us a customized home search that updated as houses went on and off the market that we could save and rate. Because we were stationed overseas at the time, Brittany provided us with personal, virtual tours of the homes we were interested in. Even though we were watching it virtually, her knowledge and expertise made us feel like we were in the home touring it with her. She did an excellent job of pointing out pros and cons of the homes while not providing her personal opinions on them. Overall, the walking tours of every home were extremely detailed, insightful, and never felt rushed. After we decided on a home to put an offer on, she helped us through the process by explaining what to expect, letting us know about each form to expect, and of course answering all of our questions! This aspect of the home-buying process was especially stressful for us, and Brittany did an excellent job of explaining things to us and supporting the decisions that we made. We would recommend Brittany to ANYONE looking to buy a home! Her knowledge of real estate, buying/selling a home, and of the Jacksonville area is incredible. On top of that, she is patient, empathetic, and always happy to help!