I met Barbara through Realtor.com she was the broker for 73 Sunnybrook, she made an appointment for me to see the two units although, 69 already had an offer, she said " Of course we can see it, although it has an offer we don't lose anything by seeing it" I liked the place right away and asked her if we could put an offer, she immediately said "of course why not, lets just try", and soon after I heard back from her through e-mail saying the offer was submitted and we just needed to hear back from the other broker either way. Barbara was very pro-active right away! Barbara is very personal and she shows that she cares about her client and the services she provides. My rating say it all I know her husband is also a broker, I'm not sure if he also works with Century 21, however he helped her several times and he was just like Barbara caring and provided excellent service. Also, there was another man that helped his lastname is Martorana, he was also wonderful, very polite and helpful. Barbara is so experience in her job that she was steps ahead of what needed to be done, at all times.