"At the time we met Tom - we were just out driving around and saw an open house that looked interesting - Tom was the realtor and he gave us his card and we gave him our email address. He asked what we were looking for - he set us up to receive emails with homes he thought we would be interested in. Tom was never pushy - he was there when I needed him to be - and when I needed time away from the house hunting - he gave me that time. He was very understanding through the whole house buying and selling experience. I had been through a lot - personally - and Tom was always mindful and respectful of what I needed. Tom was available, ready and willing to help any time I called."