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Our reviews

  5  
74 reviewsacross 31 different locations, showing 12.
Our qualities as told by our client reviews: supportive, patient, detail-oriented, great negotiation, clear communication, responsive, local expert.
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Seller review
Excellent
almost 2 years ago
Excellent

Professional, accurate, knowledgeable communicable

Roger Kelley
Seller review
Excellent Service in a Difficult Market
almost 2 years ago
Excellent Service in a Difficult Market

Selling your home is hard enough, but in a difficult market with high interest rates you need the best real estate agent you can find. I was fortunate enough to find a "team" approach with Roger and Susan Kelley. Their knowledge of the market and how to effectively value and show my home was pivotal in finding a qualified buyer and closing the sale with minimum angst. Roger was always incredibly responsive to any question at most any occasion. He even answered a call from me when he was at the doctor's office. Susan was extremely helpful with guidance on showing the home and helping me search for a new home. Of course, you need more than excellent communication. I received the best guidance from experienced professionals who not only walked me through the mind-numbing paperwork but also recommended other professionals like moving and storage companies, inspection and repair people who were also top notch. Roger helped my next-door neighbor sell her home several years earlier and I was impressed when I saw him helping her move a few items out of the house shortly before closing. Moving furniture was certainly not part of his contract but it gives you an idea of his dedication to helping his clients. A caring attitude, intellectually smart and knowledgeable and a great communicator is what lead me to trust Roger as my real estate agent. I am very happy to recommend him and Susan to others.

Roger Kelley
Buyer review
An excellent experience!!
about 2 years ago
An excellent experience!!

Roger and Susan were an outstanding team to work with during my families home buying process. They are excellent communicators and extremely knowledgeable in their field. Roger is a great negotiator and was able to get us exactly where we needed to be! I would recommend using the Kelley team to anyone who is seriously considering purchasing a home. Thanks again Roger and Susan!!

Roger Kelley
Buyer review
Can't Thank You Enough!
about 2 years ago
Can't Thank You Enough!

My fiancé and I had the pleasure of working with this Rog and Susan, and I cannot recommend them highly enough. From the moment we met Roger and Susan, it was evident that they were dedicated professionals who truly cared about finding us the perfect home. What sets them apart was their commitment to ensuring that we didn't find just any house, but our dream home. They took the time to understand our needs, preferences, and vision, never once pressuring us to settle for anything less than what we truly wanted. Throughout our search, Rog and Susan's in-depth knowledge of different neighborhoods and construction were invaluable. They provided insightful perspectives on the pros and cons of various properties, empowering us to make informed decisions. Their availability and responsiveness were remarkable. Whether it was early mornings, late evenings, or weekends, they were always there for us, ready to address any questions or concerns we had. Their dedication and professionalism were truly commendable. Working with Rog and Susan was an absolute pleasure, and I would wholeheartedly recommend them to anyone in search of a top-notch real estate experience. Thank you, Roger and Susan, for everything!

Susan Kelley
Buyer review
Flexible, knowledgeable, and expedient
over 2 years ago
Flexible, knowledgeable, and expedient

From the very first listing we viewed, Roger and Sue Kelley were very flexible and expedient in getting us into every home we wanted to see. Though careful not to lead with any biases toward the properties we viewed, they were able to either validate or give explanations as to the scope of work needed in each listing in order to realize our vision. Ultimately, Sue and Roger helped us find the perfect home for us that matched our expectations with the minimum amount of elbow grease needed to make it our forever home. Highly recommend!

Roger Kelley
Buyer review
Super helpful and available
over 2 years ago
Super helpful and available

They spent lots of time, answering all my questions, made wonderful, detailed videos, and continued to provide me with information even after closing

Susan Kelley
Buyer review
Pros pro, very professional, accessible and responsive. Great to work with. Strongly recommend!
over 2 years ago
Pros pro, very professional, accessible and responsive. Great to work with. Strongly recommend!

Roger was a sellers agent at a property I went to go see. He was a pro. Though I didn't make an offer on that property at that time- I decided on a different neighborhood, I therefore reached out to him later as a buyer wanting him to be my buyers agent, recalling his high degree of professionalism and competence before and during the showing. Roger and his wife Susan helped my family and I feel comfortable throughout the home buying process, walking us through it step by step from appraising the property for me, to giving me the tour, to discussing the offer and negotiation with us, to walking through the contracting and paperwork in detail, the inspection and inspection resolution process, working with the title company, the walk through, closing, and everything in between. Very thorough, took substantial time to help explain in depth each piece throughout in detail and spent much time doing so. Straightforward and smart, and gave good advice that was spot on. Got a nice housewarming gift as well from Roger and his wife Susan. They responded immediately to texts and calls and kept us informed. Highly communicative and responsive and worked on my tight schedule, always aligning to my availability. Turns out the place I wanted had 2 offers already when I saw it and an offer deadline of that evening so we moved quickly and efficiently to get it done. Were Roger not very responsive, communicative and proactive, it may not have worked out at all. Roger and Susan were a pleasure to work with. Highly recommend them to anyone looking to buy or sell. Will stay in touch.☺️ Perhaps grab drinks again.☺️ Very glad to have worked with them- it worked out very well, and they made the process a comfortable one for my family and I. Helped us feel at ease and like I had a strong, caring, and professional team representing me/looking out for my best interest throughout. Happy with the home, negotiation, purchase, etc. Would recommend them to anyone in the market. Great Team!

Roger Kelley
Seller review
Knowledgeable, helpful, and kind!
almost 3 years ago
Knowledgeable, helpful, and kind!

As a first-time home buyer, I had no idea how this process would go. Susan knew what floorplan and yard size I was dreaming of, and found the exact right property for me. She and Roger are so knowledgeable, they made every step of the process easy for me, and they are also just lovely people.

Susan Kelley
Seller review
Has your best interest at heart
almost 3 years ago
Has your best interest at heart

Has your best interest at heart. I was lucky enough to be paired with Rog via Zillow when making my first home purchase in 2019. I immediately knew he had my best interest at heart and he shepherded me through the home buying (and eventually selling years later) with patience and a wonderful positive energy. If I ever buy again in Colorado he’ll immediately be my go-to guy!

Roger Kelley
Buyer review
Best you could ask for!
almost 3 years ago
Best you could ask for!

Extremely professional, educational, and kind every step of the process. We were first time home buyers and buying a house was made easy with Roger. Highly recommend.

Roger Kelley
Seller review
Fantastic team!
almost 3 years ago
Fantastic team!

Roger and Susan were such a pleasure to work with. I really appreciated their professionalism, the extent of their knowledge, resources, and practical advice. They were in communication with us every step of the way and made the process very smooth. I would highly recommend their team to anyone looking for a realtor!

Roger Kelley
Seller review
Roger and Susan: True Pros
almost 3 years ago
Roger and Susan: True Pros

We are very glad that we chose to list our home with Roger and Susan. Our property was tricky because it was likely to set a record for our neighborhood if it was handled properly. From the marketing, listing strategy, to the negotiations, both Roger and Susan get top marks for their level headed approach and expert guidance. And extra kudos go to Neuhouse Realty for running such a quality operation from top to bottom. We are grateful for the help of all those involved, and will definitely have them at the top of our list if and when we need help again in Northern Colorado.

Roger Kelley
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