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182 reviewsacross 40 different locations, showing 12.
Our qualities as told by our client reviews: great team, reliable, supportive, clear communication, well-prepared, responsive, local expert.
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Seller review
Took good care of customers!
5 months ago
Took good care of customers!

Bill and his team took good care of me as their customer. Highly recommend!

Bill HeenanOlivia Bueno
Buyer review
Found Our House
5 months ago
Found Our House

Our search was complicated by constant last-minute changes, but Amber handled it all with patience and grace. She went out of her way to reschedule viewings on short notice and arranged virtual tours when we couldn't make it in person. Her flexibility and dedication made what could have been a stressful process feel seamless. Amber is an agent who truly works around your life.

Amber Heenan
Buyer review
A great Agent
5 months ago
A great Agent

Dean Long was my agent in our recent search for a property here in the East Lyme area. He went out of his way to provide amazing service at every step of the process. From showings, to checking out a temporary place for us to stay, to constant updates on everything that was occuring, Dean went above and beyond in every way. He was 100% there from bigging to end of our purchase experience. I would highly recommend Dean as an agent to anyone looking to purchase a property in the area. Thanks Dean for your great work

Dean Long
Buyer review
Honest and Kind
5 months ago
Honest and Kind

Chris was genuinely invested in helping me purchase my ideal home. I can tell that he loves his job and cares about his clients. He is knowledgeable and professional but also personable with a great sense of humor. He went above and beyond to make sure that I secured my home. When I had a computer glitch, he met me at a coffee shop on the weekend to sign documents. When we suspected that my home had a buried oil tank, he was out there himself with the contractor digging up the yard early in the morning! He made things easier during a stressful time by taking as much off my plate as he could. I felt that he always gave me his honest opinion, and his expertise helped me to negotiate a fair contract. I strongly recommend working with Chris for your real estate needs!

Christopher Stevens
Buyer review
Great experience
5 months ago
Great experience

Amber was awesome and helped us acquire the property we were looking for. It took a while for us to find the right fit but with Amber's help we did.

Amber Heenan
Seller review
Best of the Best
5 months ago
Best of the Best

Dean changes my mind about the world of real estate. He was open and helpful on a very humanistic level. I felt cared about an he always relayed confusing topics in a “plain as day” way to make it all understandable. We have been blessed to get to know Dean and his wife. The whole Bill Hernan team helped with this transaction so we got the best care far more than I ever expected. Thank you Heenan Team!!

Dean Long
Buyer review
Can’t beat Chris
5 months ago
Can’t beat Chris

Chris had immense knowledge of houses and the surrounding areas. Chris was around the clock helping us with every need. Chris was honest and made us feel comfortable with every choice we made. It will be easy to recommend him to anyone looking to buy or sell. Chris is simply amazing.

Chris Maynard
Buyer review
Excellent Advice
5 months ago
Excellent Advice

Dean is the kind of agent you need in this market, we was on top of all the listings that matched my criteria. Dean was especially helpful in crafting strong offers with competitive conditions. We came through a number of challenges to close and he was on top of it all through the process.

Dean Long
Buyer review
Thank You Elisha
5 months ago
Thank You Elisha

Elisha became my agent in June/July 2025. I was looking for an investment property. She was always responsive, supportive and understood what I was looking for. She did a wonderful job and her mortgage team was also very helpful.

Eliesha Johnson
Seller review
Sensaational
5 months ago
Sensaational

Chris Stevens was professional, friendly, humorous, on time, and despite delays beyond his or anyone’s control (all copper plumbing pipes stolen and basement left unrecognizable as soon as I made a bid), in addition to bureaucratic snafus, he brought in the only house I wanted. I’ve been here living in bliss for over a week

Christopher Stevens
Seller review
Way Beyond Excellent@
5 months ago
Way Beyond Excellent@

I have been lucky to have worked with many excellent real estate agemts. They price realistically offer great staging tips, and arrange for professional photos in perfect lighting. Eliesha does all this and so much more! She lugged furniture up and down two flights of stairs, used a bobby pin and a screwdriver to unlock an inadvertently locked interior door minutes before a final inspection, and maneuvered through complex HOA requirements to expedite approvals for needed repairs. I enthusiastically recommend her as an ideal agent.

Eliesha Johnson
Buyer review
Best Home Buying Experience I've Ever Had
6 months ago
Best Home Buying Experience I've Ever Had

I've known Kelsey for many years and when I heard she had become a realtor in Connecticut and we were planning to buy, I was hopeful she would have the experience needed to create a smooth and pleasant buying process for us even with her being relatively new. And WOW were we BLOWN AWAY by the level of professionalism, constant communication, knowledge level, connections, and utterly flawless execution. From the meticulous follow up and explanation on every step of the way, to the organized communication and calendar invites for showings, offers, contracts, and everything in between - she really stepped up and got it done. She was able to negotiate price and get seller credits for certain items her recommended inspector found at the house and very carefully provide guided feedback on the best way to approach the purchase so our offer would get accepted. With a 3 offer scenario, we still got the house of our dreams due to the assistance from Kelsey and again, perfect execution along every step. Would HIGHLY HIGHLY recommend Kelsey to work with you on any home purchase or sale large and small, and only have good things to say. This will be our 3rd home purchase and this was by far the best experience of them all. Her work ethic is second to none. Thank you so much Kelsey for making our dreams come true!

Kelsey Cuddy
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