Sylvana helped us find our dream home after two years of searching, and this is the second time she has delivered for us. She is patient, never pushy, and truly listens. From pre-approval to closing, she made the process smooth and stress free. Her trusted network of contractors made post-inspection repairs easy to manage. Sylvana goes above and beyond. She is reliable, resourceful, and always in your corner. We wouldn’t trust anyone else!

Sylvana Wong

star   5   (43 reviews)

I've worked with Sylvana to purchase this home over 9 years ago and now to sell it, so I've experienced both sides of her support. Sylvana is so incredibly responsive, I cannot stress how important this when you're making the most expensive purchase of your life or need a sale to go through in record time. To stay focused on the selling aspect, I was out of the country and Sylvana worked tirelessly to get the house ready to be on the market within 30 days. She gave suggestions on how to increase the value of the home with minor fixes and invaluable guidance along the way. She project managed everything to a T and made the experience an easy one. I've recommended her to all my friends and will continue to do so for anyone buying or selling.

Sylvana Wong

star   5   (43 reviews)

Deanne was great in answering all our questions and helping us understand the process. Would definitely recommend her for any buyer or seller!

Deanne Batis

star   5   (22 reviews)

Deanne is easy to communicate with and very responsive. She was just what we needed to find a home for our parents.

Deanne Batis

star   5   (22 reviews)

Sylvana is the best real estate agent I've ever worked with. What truly sets her apart is her unique combination of expertise and genuine commitment to her clients' needs. Throughout our experience, Sylvana demonstrated outstanding professionalism and integrity. Unlike other agents we've worked with, she never employed high-pressure tactics. Instead, she took the time to understand our requirements and consistently provided thoughtful, well-informed guidance. Her responsiveness was remarkable - Sylvana was quick to provide thorough, accurate responses whenever we needed information or had questions. This efficiency proved invaluable during our decision-making process. One situation that particularly highlighted Sylvana's dedication was during our loan application process. When we encountered challenges with the paperwork, she showed remarkable patience and went above and beyond to help us navigate the complexities. Her support during this potentially stressful period was invaluable. Based on our experience working with multiple realtors over the years, I can confidently say that Sylvana stands out as the finest real estate professional we've encountered. Her blend of trustworthiness, expertise, and client-focused service makes her an outstanding choice for anyone seeking a realtor.

Sylvana Wong

star   5   (43 reviews)

I had the pleasure of working with Sylvana Wong from Cold Well Banker during the sale of my home at 1663 NorthShore Drive of Richmond. From the very beginning, she demonstrated a deep understanding of the local market and helped us set a listing price and later did appropriate adjustment based on the market condition. Their marketing efforts, including professional photos and targeted online listings, ensured our property received wide exposure and significant interest. Communication was one of the standout aspects of our experience, Realter Sylvana Wong was always kept me updated throughout the process. They handled negotiations with professionalism, securing a fair offer for us in a timely manner. Overall, I felt very supported and confident in their expertise. Overall, I am extremely satisfied with the service and would recommend Sylvana Wong to anyone looking to sell their home.

Sylvana Wong

star   5   (43 reviews)

I loved working with Deanne to find my new home in the Castro Valley area, California. Communication with her and her team is excellent and they're on top of everything about the home buying process. All of her company's processes are streamlined and easy to navigate so you can close early and feel confident you didn't miss anything. I felt I could contact Deanne day or night, and weekends too, to get answers and additional information when I needed it. As soon as I make some friends in the area, I'll refer them to Deanne for any of their home buying or selling needs.

Deanne Batis

star   5   (22 reviews)

She is very professional, thorough and easy to work with

Sylvana Wong

star   5   (43 reviews)

We recently had the pleasure of working with Sylvana Wong for our home purchase, and we couldn't be happier with the experience. Sylvana Wong was incredibly patient and dedicated in helping us with our house search. From the onset, her prompt and clear communication made the entire process smooth and stress-free. Her deep knowledge of the local market provided us with invaluable insights, and she had consistently helped us review the details of each house, offering clear pros and cons for every property. Our overall experience was overwhelmingly positive. Not only did Sylvana assist us with the purchase, but she also continued to support us post-closure with the contractors, move-in, and other concerns. Sylvana is always available when needed and promptly handles any inquiries. We highly recommend Sylvana Wong to anyone looking for a dedicated, hardworking and knowledgeable real estate professional.

Sylvana Wong

star   5   (43 reviews)

Sylvana went out of her way to help me with the sale of a troubled property. I am an out-of-town seller. Sylvana knew all of the local regulations and requirements. She arranged inspections and wrangled complicated escrow situations for me. She negotiated a fantastic deal and closed in 15 days. I cannot recommend her more highly.

Sylvana Wong

star   5   (43 reviews)

Deanne was fantastic to work with throughout the whole process. This was our 2nd transaction with Deanne and she is always there to answer questions along the way. I would highly recommend her!

Deanne Batis

star   5   (22 reviews)

We are so glad we signed up for the Home Story program since it provided us with the opportunity to work with Sylvana Wong. We can say without a doubt that Sylvana is an excellent realtor. We are so happy we got to work alongside Sylvana where she was able to share 24 years worth of experience and expertise with us. She made the daunting home buying process smooth and successful and truly cared about assisting us and making the experience seamless. She was educational, provided timely communication, and had great attention to detail. The amount of knowledge and wisdom she shared is incredible and we can't thank her enough. Sylvana Wong truly gave us a valuable experience and we will always appreciate it. We highly recommend her to everyone.

Sylvana Wong

star   5   (43 reviews)