Celeste has been working with us long enough; she’s patient, and willing to help out at every circumstance.

Celeste Aguilar

star   5   (97 reviews)

Working with you was truly exceptional, and what stood out most was how consistently you went above and beyond in every aspect of the process. Your responsiveness was incredible—texts and emails were answered within minutes, and you were always available to jump on a call when we had questions, even in the evenings and on weekends. When a new listing hit the market that matched our criteria, you notified us immediately and arranged a showing the same day, which made all the difference in a competitive market. Your market knowledge was equally impressive. You didn’t just send listings—you explained pricing trends in the neighborhood, compared recent comparable sales, and helped us understand when a home was priced strategically versus overpriced. When we were considering making an offer, you walked us through the data and advised on a competitive yet smart offer price, which ultimately helped us secure the home without overpaying. What truly set you apart was your calm confidence and strategic negotiation skills. During negotiations, you anticipated the seller’s potential responses, crafted a strong offer package, and advocated for favorable terms that protected our interests. Throughout it all, you remained professional, organized, and genuinely invested in our goals. It never felt transactional—you truly cared about helping us find the right home, and that made the entire experience smooth, informed, and stress-free.

Helena Ortiz

star   5   (65 reviews)

She was very responsive to messages and very knowledgeable about the property. Made taking care of lease and moving in very easy.

Behnaz Kimasi

star   5   (48 reviews)

Cynthias professionalism was first class, bar none. The support she provided throughout the entire process helped immensely in ensuring a smooth transaction from start to end. She was there at every step of the way with recommendations, follow ups, and persistence in sealing the deal! We will not hesitate to work with Cynthia again.

Cynthia Akle

star   5   (16 reviews)

Kept me informed and scheduled visits.

Helena Ortiz

star   5   (65 reviews)

Mrs. Kimasi was very kind and always helpful. Very polite and professional at all times and always had answers if I had questions. Would recommend to my family and friends in search of a home.

Behnaz Kimasi

star   5   (48 reviews)

She was so responsible and always ready to help with everything!!

Ericka Nevarez

star   5   (93 reviews)

Behnaz(Bina) was incredibly helpful and knowledgeable throughout the home-buying process. Her expertise and guidance made finding and securing my dream home in El Paso a breeze. Highly recommend!

Behnaz Kimasi

star   5   (48 reviews)

We had an excellent experience working with Behnaz Kimasi from Realty ONE Group Mendez Burk. She successfully rented our home and handled the entire process with professionalism, efficiency, and great attention to detail. Behnaz was highly responsive, knowledgeable about the El Paso market, and proactive in finding qualified tenants. She guided us through every step, kept us informed throughout the process, and made what could have been a stressful experience feel smooth and straightforward. Her communication, organization, and dedication truly stood out. We felt confident that our property was in very capable hands. We highly recommend Behnaz to anyone looking to rent, buy, or sell in the El Paso area.

Behnaz Kimasi

star   5   (48 reviews)

We are honestly so thankful for everything Helena did for us. At times, the whole process felt overwhelming, but she was always there to guide us and answer our questions. Helena was patient and never made us feel pressured. She truly cared about helping us, and that meant a lot. We are really grateful we had her by our side through this journey. Thank you, Helena, for everything.

Helena Ortiz

star   5   (65 reviews)

Helena was amazing from start to finish. We’re so thankful Zillow matched us with her and truly hope we can work with her again. She helped us so much, especially with negotiating, and because of her we got a deal we honestly didn’t think was possible on the west side for a 5-bedroom home. Thank you so much, Helena! We’re very grateful for everything you did.

Helena Ortiz

star   5   (65 reviews)

Helena helped us thoughtfully navigate multiple offers, provided clear and honest advice during negotiations, and guided us to a price point that allowed us to sell quickly without leaving money on the table. What truly set Helena apart were her recommendations as we prepared to sell — her advice saved us thousands of dollars and helped us focus on what actually mattered to buyers, instead of unnecessary expenses. Helena is professional, responsive, thoughtful, approachable and genuinely has her clients’ best interests at heart. We are incredibly grateful for her hard work. We would recommend her without hesitation to anyone looking to sell their home.

Helena Ortiz

star   5   (65 reviews)