Working with Ms. Susan was basically like working with family. It was a positive experience with her from start to finish. Even though there were complication with the lender company at times that made the experience on that side stressful. She was patient, advocated for us, and made sure i was aware at all times. We are thankful for her!
Susan Planer Phillips
She is very responsive, knows her stuff and knows people for things you may need to get through the buying process. She’s very helpful.
Susan Planer Phillips
Gail did a wonderful job in walking through selling our house. We purchased the home with Gail's help and then she was our listing agent as well. No problems and we sold the house in the winter when much of the rest of the other listings stayed on the market. Would fully recommend her to anyone in the east OKC area.
Gail Scott
Susan was amazing from start to finish. She was extremely communicative and also provided updates day and night. She took amazing care of me and knows this business inside and out. More-so, she became family. I will always refer her for anyone looking to buy or sell their home.
Susan Planer Phillips
We have recommended Gail to many people over the years. She recently helped us buy a new home--her years of experience and knowledge of the industry and area are invaluable. Thank you Gail.
Gail Scott
We have used Gail now buying and selling several homes. She always delivers! She’s organized, knows the market and is the person you want in your corner when going through the buying and selling process. I wouldn’t use anyone else and would highly recommend Gail to anyone who wants a realtor that you can depend on and never worry about a thing during the entire process.
Gail Scott
Gail went out f her way over and beyond our expectations of a realtor to handle our sale of a house in Midwest City, OK from our residence in Katy, Tx. From so far away, she helped us execute several repairs, perform some banking and mail. All of her services were were performed while we remained in Texas.
Gail Scott
Susan is so gregarious. She is a delight to work with. The thing I appreciated most is the frequent updates on progress. She also took as much off our plate as possible.
Susan Planer Phillips
I had the absolute best experience working with Susan. She went above and beyond in every way, especially since I was going through this process while living in another state. She made everything so much easier for me from start to finish. She helped in any way she could, answering questions, walking me through things I wasn’t familiar with, and always keeping me fully updated on what was happening. She truly made the entire transition smooth and stress free. She didn’t limit herself to the typical 8–4:30 schedule and often reached out after hours because she knew that worked better for me. She was always patient, supportive, and incredibly easy to work with. I genuinely appreciated everything she did. If you’re looking for someone who cares, communicates, and puts in the extra effort, Susan is the one. I would recommend her to anyone!
Susan Planer Phillips
Susan is an active realtor and stays on top of every detail. Helps with every process. No job to small or big, she will handle the hardest pressure coming her way. Will help you sell or buy your new home. Even if your out of State she does it all. We're blessed to have her as a Realtor and Friend.
Susan Planer Phillips
Susan goes above and beyond. The amount of times she had to run by the house to fix up something or the put dog up was far too many. She put in 100% to the sell and I would never use anyone else.
Susan Planer Phillips
I couldn't be happier with every aspect of how Susan sold my home. I live outside the US, but Susan seamlessly accomplished everything virtually and had my house listed within days of my first contacting her. She provided expert advice on pricing based on her vast experience with the market in my area and we had offers immediately that confirmed we had the initial price in the right range. Susan sent me every offer with all the details allowing me everything I needed to review them remotely which I greatly appreciated. Susan kept me updated through emails, texts, and calls, patiently working with my schedule. Every document was made available to me to sign and approve online which made the whole process much easier than I had expected. Once we accepted an offer, Susan handled all the in-person events for me, opening the house for the buyer and inspections. Susan is an excellent problem-solver and has a vast network of repair experts that she used to quickly handle the unexpected issues that arose during the inspection process. She had a plan for everything as soon as it was discovered which relieved my stress from being so far away. She even kept me calm through it all which was a challenge! In the end, Susan sold my home, got me the best price, and made the process easy for me. I think that says it all in what you'd want in a realtor. Her dedication to my needs was evident at every step and I highly recommend her for anyone looking to sell in this area.
Susan Planer Phillips
