We purchased a new home, so the approach and...
We purchased a new home, so the approach and questions / concerns we had were a bit different than an existing home. This was our 3rd out of state purchase (we are relocating from out to state to Idaho) and having been thru the experience before our expectations were very clear.
We made 4 separate trips over to look at homes and locations / areas and Jeff and Michelle were very helpful in providing guidance tailored what we were looking for (type of house, area, etc.) as well as being very responsive to our questions, follow ups and queries, both via phone and email. Our search spanned 2 calendar years and there was not drop or loss of continuity or communication over that span, nor around the Christmas / Holiday period. They were involved and offered assistance as needed with the search, selections and follow on with the builder.