"Agent is active in community affairs, knows the community well, offers helpful advice to many commu

"Agent is active in community affairs, knows the community well, offers helpful advice to many community members on a local email listserv, and is respected for her local knowledge The house sold immediately -- the first prospective clients who came to view the house offered to buy it. Susan played an enormous role in everything leading up to that -- most notably, dealing with the contractors who prepared it for sale. This lasted for many months and was excruciating. I appreciated Susan very much during this process. Susan's initial presentation during which she educated me about the process and what to expect was excellent. I had experience selling houses, and her straightforward professional approach was the best. Susan also handled a potentially awkward situation very professionally : her company worked with contractors. Based on her recommendation, I hired them and had a terrible experience with them. Susan remainced straightforward, clear and professional throughout this experience. At times, she served as my advocate. At other times, she represented Century 21 which had a business relationship with the contracting company. She navigated this in a fair and reasonable way. The bottom line was that she was always calm, clear and professional, and she got results. I did not meet any other Century 21 New Millennium staff, but I did meet the Curbio contractors with whom Century 21 New Millennium works -- and whom the company strongly recommended. If Century 21 New Millennium continues to work with Curbio, I would be highly motivated to discourage anyone from working with Century 21 New Millennium."