

Kristen Balke
REALTOR®
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Seller of 377 Dragon Ridge Road, Buda
We have worked with Kristen for four years now, starting when she helped us buy a home in Austin, and we keep coming back because she is simply outstanding. She recently sold our house in Buda, and even in a challenging market, she delivered a smooth closing through sheer effort and expertise. What sets Kristen apart is how personally invested she is in every sale. She didn't just list our house and wait — she coordinated staging, arranged landscaping, showed the property herself, identified strong buyers, and closed the deal. When unexpected inspection complications came up, she guided us through them with confidence and clarity. She helped us navigate multiple offers and provided a sharp pricing strategy that kept us grounded and informed throughout the process. Kristen is warm, professional, and always available. She knows the Austin-area market inside and out, and her responsiveness is remarkable — we never felt like we were waiting for answers. She is as skilled at finding and closing buyers as she is easy to work with. We trust Kristen so much that she is currently selling another home for us. If you want a realtor who will treat your transaction like it's her own, Kristen is the one to call.
Buyer of 6921 Cliff Rose Drive, Spicewood
Extremely professional. She assisted me in finding a property quickly, which at the time was supremely stressful. Given that I was coming from out of state, and had to drive a great distance, she went out her way to accommodate and make me comfortable in a new and foreign (to me) location. It was a satisfying venture, and our relationship was most amiable. I couldn’t be more pleased with the outcome.
Buyer of 119 Cartwheel Bend, Austin
Kristen is incredibly patient and always took the time to explain everything clearly, making the entire process feel smooth and stress-free. What stood out most was how genuinely supportive and responsive she is. We always felt heard and never rushed, and her steady guidance gave us confidence in every decision. Beyond being highly professional and knowledgeable, Kristen is truly a wonderful person to work with.
jennifer gongaware
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Jennifer Klentzman
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Adam Zell
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Buyer of 1706 Hidden Springs Path, Round Rock
We worked with the Zell team to find our dream home in January 2019 and there truly aren’t words to describe how incredible they are. From the initial meeting to closing day, we felt so taken care of throughout the entire process. We really felt like we were their only client because of how much care and personal touch they put into our home-buying process. They were so flexible through every step and helped us create the best offer possible to help us win the bid. We met the sellers of our home before closing and they complimented our offer package, saying that it really stood out from the rest and truly made a difference. This team is so great at what they do and I highly recommend them to anyone in the Austin area! They made such a stressful event as easy as possible and we are so pleased with how everything went. Thank you, Zell team!