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Buyer of 78/78 Woodcock Court, Windsor Locks
My son and I were beyond fortunate to meet and work with Jaclyn, who is not only a phenomenal real estate agent, extremely knowledgeable, even-tempered, experienced, and a consummate professional, but is a tremendous person. From the beginning, we were impressed with Jaclyn's relatability, reliability (she has a young family and still kept her CT appointments for home showing while driving from Mass in inclement weather), confidence, and transparency in providing ongoing communication, as well as the time she took to explain the basics (and complexities) of our first home-buying experience. Jaclyn made a very challenging process seem far more manageable, and my son and I would never have been able to find and especially ENJOY our spectacular dream home without Jaclyn. She is more than a professional realtor/broker. We consider a close friend because she stood by us, proactively submitted third-party documents to the loan company far in advance and when they forgot to request certain information, Jaclyn demonstrated outstanding resourcefulness by contacting colleagues who readily responded to her requests because of her natural ability to communicate with anyone, remain amicable and non-judgmental during difficult transactions, genuine, empathic, and while adopting a client-centered approach. Simply put, Jaclyn is the ideal realtor my family was beyond blessed to have found and will remain in touch for years to come. We wholeheartedly recommend her to anyone searching for their "perfect" home. We would like to engage the services of a professional like Jaclyn, who is an avid listener, conversationalist, and a uniquely kind, yet shrewd, gifted, and talented individual with an impressive memory and a personalized approach suited to each family and circumstance.
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Seller of 411 Marcia Drive, Bristol
After listing at a price we thought was pretty aggressive, we accepted a CASH offer at that asking price 5 DAYS LATER! The offer also included terms that would COUNTER other offers by $1000 up to $25,000 ABOVE asking price. Luis certainly read our market better than we could! Luis also saved us a lot of work by knowing we did not need to kill ourselves with refinishing walls, trim and floors, knowing that new owners have their own preferences. He always kept us in the loop of the closing activities. And all our old neighbors are thanking us for raising home prices in our old neighborhood! LUIS DID IT FOR US!
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Seller of 13 Briarwood Rd, Rutland
Luis Torres recently was our sellers agent. Handled our family's estate settlement with the utmost of compassion and diplomacy. Luis has also represented my family in the past as a buyer's agent. His skillful expertise of how he represented us then was why we asked him to work with us this time, when we recently sold. Amazingly, we were offered above the asking price 90 minutes after the first showing. We fully recommend Luis to anyone who is in the market to either buy or sell real estate.
Seller of 165 Merriam Avenue, Leominster
Luis Torres is a comsumate professional and his trustworthiness is beyond reproach. I put 100% trust and faith in his word and his ability to put my needs first in the sale of my house. Not only does Luis know the real estate business, he knows people. His untiring work ethic enabled me to rest assured that every little detail was covered in the my complicated sale. In the end, Luis sold my house and swiftly and efficiently handled every potential problem that came up. Thank you to Luis and his competent associates who had my best interest in mind during the entire process. My highest reccomendation. Jerome A.