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2701 Royal Ln Pelham
It was an astounding experience working with Bob to find my first home. While realty and buying a new home as a first-time buyer is a complicated process, Bob made the process facile and simple. Bob and I share some characteristics that I use with my patients when communicating. For example, he made the process facile by using analogies to explain complex topics and ensured I had a complete understanding of everything discussed. Additionally, he was a great advocate and represented me immensely well in all stages of the home-buying process and to all parties involved. There are many realtors that could have helped me as a first-time buyer; however, I am confident it would have been the same experience. It would have been stressful and exhausting throughout. I also would not have a great advocate like Bob because he is passionate about his work and helping people of diverse backgrounds thrive. My family and I are extremely grateful to have worked with Bob. I highly recommend him without reservation, especially to first-time home buyers.
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1001 Baron Lane Chelsea
While Patti is very nice and she sold our house very quickly (which I did not want to go active earlier than our agreed date and I wanted an open house to be held first), she chose to ignore my requests and only listen to the other owner of the house. I did not not receive all communications and was not kept up to date as I expected; as I requested us all to be included in all communications. I also wanted to replace an A/C thermostat and requested the home inspection to be delayed (this did not happen); which in turn resulted in additional expenditures, time, and the home closing delayed. As I expressed in group communications, "I do have a say in the negotiation", but I felt I was ignored. I was blamed for hiring a highly-rated A/C company to replace the thermostat and as Patti stated "Maybe the guy didn't know what he was doing" and also blamed for the hiring a highly-rated moving company that accidentally scratched the hardwood floors; as Patti stated "I'm doing everything I can to help the situation that you and your movers created". FYI, I got the floor repair costs covered by the movers. If you're looking for a realtor with lower seller fees, then Patti meets that criteria. If you're looking for great communications and a realtor who listens to all parties, then look elsewhere.
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