Zack was not only professional and knowledgeable but prompt in response to all questions and issues that arose. He was forthright in letting me know he had to research answers, if he was in doubt. He listened to what type of property I was looking for, respected price caps. He suggested going 'outside the box' on what I thought I wanted, never pushed. In fact, I did buy 'outside the box' of what I was looking at. Gave great ideas on homes that needed repair. Had much knowledge on mortgages. Zack is a Rarity for a Realtor in my experiences, which are many.