Very knowledgeable and professional. From the get go, was honest and transparent about everything. She made the process very easy and simple. She even made courtesy calls to all the applicants, even the ones not selected to thank them for their time and update them on the status of the property. The devil is in the details and this little deed of kindness goes a long way in making the transition smooth, without having miscommunication or mismanner. I would definitely recommend Yudy to anyone trying to find their next rental property.