As a second time buyer, I could easily perceive the difference between agents, as well as realizing how important it is to go through this process with someone highly equipped and capable. Yanilsa cares about every small detail a buyer should consider before doing such investment. She was concerned about my pocket and there were situations where she responsibly took risks understanding it was the better choice. We remember her overall for her empathy, diligence, punctuality and professionalism. I, WE are more than happy and satisfied with her work.