Tom Ruan

Tom is efficient and professional. He responds to request very quickly and is detail oriented. He was willing to show us houses during shelter in place and made sure that we followed the safety policies. He also guided us along the way with his expertise and we are happy to work with him

When I started to look for my dream home, it was difficult to decide which cities to settle down. Tom was very patient and spent countless hours to show me many houses in different cities. He analyzed the pros and cons of each cities, which help me to decide the location of my dream home. After identifying a very nice house in Pleasanton Ruby Hill community, Tom worked very hard to negotiate the purchase price. I was extremely happy that Tom was able to negotiate the final purchase price $75000 lower than the listing price. Tom is very detail oriented. He explained every detail of the purchase process to me and answered all my questions in a timely manner, making the purchase process seamless for me as a first-time home buyer. Even after the transaction was closed, Tom continue to help me for all the issues that I encounter to make the transition smooth and stress-free. I am very grateful for Tom’s help and strongly recommend him to anyone who needs an honest and trustworthy realtor with strong negotiation skill.

We are very glad that we met Tom as our agent. He guided us through the whole process, and always there ready to assist whenever needed. Tom definitely is the one with high professionalism. We would loved to give the big thanks, Tom!