We would like to take this opportunity to strongly commend Tina Petrova for the outstanding work she
We would like to take this opportunity to strongly commend Tina Petrova for the outstanding work she did on our behalf to successfully conclude a most demanding and arduous purchase process for our new home in South Yarmouth.From the outset of our virtual meeting in February, Tina not only met but exceeded our expectations for professionalism, responsiveness, courtesy and knowledge. The majority of our interactions were conducted remotely because of both COVID restrictions and our distance from the Cape, adding to the complexity and challenges of the transaction. Nonetheless, she could not have been more helpful and responsive to the dozens of calls, texts and emails we exchanged. Tina understood, and anticipated, our specific needs and requirements, and gave excellent counsel, advice, and encouragement. She even went so far as to visit several open houses using Zoom technology, and helped navigate us through the tedious, and sometimes unsuccessful, bidding process. Ultimately, we gained success with a home she found that met our needs in many ways. She handled the paperwork with aplomb, and even arranged to meet several contractors at the home for painting and flooring estimates.In the end, we cannot say enough good things about how Tina managed our purchase. She is a great asset to the ERA team, and we would highly recommend her without hesitation to future clients.