Tien is the total package when it comes to real estate support. As a first time home buyer, I cannot emphasize enough how important it is to have someone with a variety of skills, experience, and attention to detail on your side. Tien is a hard worker and always made sure my purchase was on track to meet all hard and soft deadlines. She gave me reminders on upcoming milestones and offered help even when it was outside of her scope as an agent. Most importantly, she's up to date on all the latest technology which enabled me to receive and sign paperwork and communicate quickly, even though I was traveling outside the state for a month before closing. At our inspection, Tien was a better asset than our inspector. She brings with her not only knowledge of the market, but her knowledge as a developer and builder. Her and her husband, Jim have been though all of the phases of the construction and development process which also means she really knows what a unit should be valued at on the market. Tien knows Madison. This was a huge factor in helping me find the condo that met all of my qualifications including my price range, size, and location. Tien found the home of my dreams and after walking me though an extended negotiation, it was assessed above our offer. Tien is up to date on the new and changing legislation which has strict timing requirements around the closing date. She kept both me and my lender on track. At closing, Tien caught a detail that the other agent left off of the HUD and this ensured me a protection on the purchase of my dreams. Thanks so much Tien, you’re the best!